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Salary- Work within a fast paced Application Support function
- Opportunity to work within a leading not-for-profit organisation.
About Our Client
The organisation is a respected entity in the Not for Profit and Charities sector. With a workforce exceeding 500 individuals, it is committed to creating a positive impact on the communities it serves. Based in Liverpool, the company is known for its strong commitment to employee development and welfare.
Job Description
- Provide technical assistance to application users.
- Diagnose and resolve application-related issues and challenges.
- Participate in application development projects.
- Ensure applications are updated and compliant with industry standards.
- Work collaboratively with the Technology team to implement new systems.
- Train users and create instruction manuals for applications.
- Monitor application performance regularly.
- Communicate application problems and issues to key stakeholders.
The Successful Applicant
A successful 'Application Support Analyst' should have:
- An educational background in Information Technology or a related field.
- Knowledge in Application Support and maintenance.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work well in a team environment.
- Proficiency in using technology and software applications.
What's on Offer
- An annual salary ranging from £38,000 to £42,000.
- Hybrid working model.
- Access to a cash healthcare plan and employee assistance programme.
- Generous shopping discounts.
- Competitive pension scheme.
- A generous 35 days of holiday leave.
We encourage you to apply if you're looking to make a significant contribution to our mission and want to be part of a dedicated Technology team in the Not for Profit and Charities sector, based in Liverpool.
