Applications Specialist

The Applications Specialist, working within the Applications Team, is a key player in supporting the Business Processes Strategy: thriving for excellence, driving a culture of harmonisation & continuous improvement, and adding value to the Business.

The role will act as the primary contact for a set of dedicated applications, being accountable for the application lifecycle, including governance, maintenance, development, support, and control. Documenting the scope and rules applicable to those systems, providing, and ensuring a consistent approach to change to support the systems’ integrity – acting as the advisor and custodian of the process quality & standards throughout, working closely with all key stakeholders whilst maintaining a high degree of customer satisfaction.

Technical Ownership: 

• Build and configure the technical requirements in business applications (incl. dependencies & interfaces)
• Support existing application configurations (technical, security & user permissions – where/when applicable)
• Perform the technical testing in the applications
• Create and drive data strategy to support system reporting requirements
• Support hyper-care activities – as/when required.

Governance/Documentation:

• Ensure the scope of the Application/System is clearly documented
• Ensure the technical developments of the Application/System are clearly documented
• Ensure the documentation is up to date at all times; all changes being reflected in the documentation

Change Management: 

• Ensure the Management of Change process is being adhered to
• Ensure the appropriate levels of controls are in place and being communicated ahead of the Solution being deployed
• Ensure the controls are being adhered to; through clear communication with the Team and business stakeholders
• Ensure all requirements are receivable and apply a clearly documented go/no-go approach for all requests (including sponsorship as/when applicable)
• Ensure all risks are clearly documented as part of the project cycle; risks to be escalated as/when required.

Business Engagement and Collaboration: 

• Define clear lines of communication and engage with the Business accordingly
• Support functional and cross-functional workshops to drive process adoption and process adherence
• Collaborate with the Business partners to provide guidance and establish best practice with regards to Systems/Applications management.
• Support ongoing Business Processes activities, in line with the strategy

Other:

• Support ongoing Business Processes activities, in line with the strategy
• Support M&A integration activities

Qualifications:

• SQL programming
• SQL Server Administration
• Microsoft Power Platform skills (SharePoint Sites/Power Automate/Power Apps/Power BI)
• Change Management; manage & enable the change management across all Stakeholders
• Experience in documenting processes, specifications, policies, standards
• Experience of leading workshops, data collation, validation and confirming requirements
• Experience of leading process change; proactive approach to developing and enhancing business processes

Personal Skills:

• Excellent attention to detail
• Excellent communication, interpersonal and organisational skills
• Stakeholder management skills, including ability to influence and solve conflicts
• Ability to work effectively within both on-site and remote teams
• Ability to manage upwards clearly articulating areas of support and concerns
• Proactive approach to developing and enhancing business processes
• Ability to manage change often at pace
• Ability to multitask & prioritise in an ambiguous work environment.
• Creative problem solver: ability to collaboratively solve complex problem
• Ability to assess & recommend appropriate solution for business requirements
• Take ownership of deliverables and drive effective decision making
• Self-motivated, ability to work using own initiative to proactively influence solutions

BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects.

A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.