Appointment Booking Advisor

Your new companyWe are proud to be supporting a Private Healthcare Organisation with their recruitment for 6 Appointment Booking Advisors to join their team on a 3 month contract.Your new roleThis is an exciting opportunity to work within the Health Services and make a difference. You will be dealing with new and repeat customers and assisting with their queries via email and telephone. You will be supporting customers by booking in their appointments and also resolving any issues they may have. Although this is a call centre role, you will also be responsible for updating client records and ensuring systems are updated and accurate.What you'll need to succeedYou will need to have experience within a similar customer service/administrative role, have a track record of dealing with high-volume calls, excellent IT skills, demonstrate empathy, work effectively and in a timely manner, and be able to take ownership over your own workload.This role will be due to start ASAP, and before starting you will need to pass your reference and compliance checks, upon registration please have your 2 most recent employment details available for reference checks. This role also requires a Basic DBS check, which hays will put into process for you.What you'll get in returnThis role will be working in office, based in Manchester. You will be offered an hourly rate of GBP13.74 (including holiday).In addition, you will receive:

• One dedicated consultant, Specialist in Business Support Recruitment
• Exclusive Recruitment partner for Birmingham City Council, Sandwell Council, Coventry Council & Solihull Council
• Exclusive access to the latest office support roles Free DBS Service
• Referral Scheme, GBP100 for each referral placed
• Access to both Nationwide and Global job opportunities

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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