Apprentice Parts Advisor

Apprentice Parts Advisor

Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations from Norwich to Birtley employing over 900 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry. 

We are looking for an Apprentice Parts Advisor to join our team in Leicester. We are seeking eager, enthusiastic people with a thirst for knowledge and the desire to learn and develop their skills within our dealership. This would be an ideal role for someone who is just leaving school or college and wants to start their career journey. 

As an apprentice at Ford & Slater you will be fully supported with all of the training you require to work in all areas of our parts department. You will spend 2 years training alongside an experienced mentor at the Leicester dealership as well as attending DAF College on a 3 day block, 6 times a year. Accommodation and travel will be provided for this.

At the end of the apprenticeship, you will have earned a Level 3 standard in Customer Service and will be employed by us as a qualified Parts Sales Advisor with the opportunity to progress in a variety of areas within the business. 

Roles and Responsibilities:

• Monitoring and solving customer problems/enquiries and processing customer’s orders
• Safe storage of parts
• Identifying, sourcing, and ordering parts
• Handling, storing, and receiving stock
• Processing payments
• Following company procedures

Key Skills and Experience:

• GCSE or equivalent in English Language and Maths (Grace C/4 or above)
• Enthusiastic
• Strong communication skills
• Good time management and attention to detail
• Organisation skills
• Able to work under instruction and as part of a team
• Experience in a customer facing role is desirable but not essential.

Monday - Friday approx.. 9am-5pm (40 hours) with the possibility of occasional weekend working.

This Role has a potential start date of 1st July

If you are interested in the role of Apprentice parts Advisor at our Leicester site then we would love to hear from you.