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SalaryThe Spa at Turnberry is ready to receive applications from exceptional individuals looking to start their career in Spa Therapy and join our legendary team.
Position Purpose
The Spa Apprenticeship is an apprenticeship programme aimed to inspire, nurture and develop the next generation of highly skilled talent for the Spa at Turnberry. The apprenticeship offers the opportunity to study professional Spa treatments and allows you to develop the key skills to achieve an internationally recognised CIBTAC qualification in Level 3 Massage and Level 2 Facials. Apprentices will be offered a full time permanent position on a competitive salary (at least National Living Wage).
APPRENTICESHIP FRAMEWORK
The programme is delivered in a mixed format of onsite and offsite training. Initially, the apprentice will have 5 days offsite to introduce each programme then weekly check-ins with the trainer followed by an assessment. Any offsite travel will be at the company's expense.
LEVEL 3 MASSAGE FRAMEWORK - 12 WEEKS
- Provide body massage practical & theory
- Anatomy and physiology for beauty and spa therapy
- Monitor and maintain health and safety in the salon
LEVEL 2 FACIAL FRAMEWORK - 12 WEEKS
- Provide facial skincare - practical & theory
- Anatomy and physiology for beauty and spa therapy
- Monitor and maintain health and safety in the salon
ADVANCED MASSAGE UNITS
Additional units available as ongoing training and development, which will be discussed and agreed with the apprentice as part of their programme. Units include (but are not limited) to:
- Deep Tissue Massage
- Change of Life Massage
- Reflexology
Incorporated within the apprenticeship is training on the below:
- Meet & greet clients
- Consultation
- How to prepare beds and trolleys
- Product placement
- Treatment advice
- Retail recommendations
- Rebooking
- Aftercare advice
- Uniform and general appearance
- Confidence tips
- Importance and roles of Reception
- Importance and roles of Pool associates
- Therapist mental health & self care
- Posture advice
- Basic Social Media skills
Candidate Requirements
- Must be eligible to work within the UK.
- Must have strong English communications skills- both written and spoken.
- Must be passionate about providing excellent customer service to all.
- Keen interest in the Beauty industry, eager to learn new skills and keep up with upcoming beauty industry trends.
- Warm, friendly and confident personality with a desire to deliver exceptional guest experiences
- Focused, driven and professional in every sense.
- Excellent personal management and timekeeping skills with the ability to prioritize workload
- Good attention to detail and accuracy
- A team player, contributing positively to team performance
- All employees must maintain a neat and well-groomed appearance as per Trump Turnberry standards.
Benefits include
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
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