Company

SuperdrugSee more

addressAddressCroydon, Cambridgeshire
type Form of workPermanent
CategoryCustomer Service

Job description

Job Description

Hours: 37.5 | 9.00am - 5.30pm

Location: Field based role


Why Superdrug?


Passionate about Beauty and Health?

Want to be part of an innovative, trend setting retailer?


We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.


Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.


The Role


We currently have an exciting opportunity for an Apprenticeship Assessor to support our Southern Region. Part of this role will include ensuring that our team is trained to give customers the service and quality they deserve. We are always looking for talented and ambitious people who want to make a real difference, develop themselves, and who enjoy working in a great team. Your main aim will be to manage quality standards and compliance within the Superdrug & Savers Apprenticeship Programme.


Here's the exciting bit…a great day includes:


  • Ensuring learners receive quality support and guidance resulting in the achievement of their qualification in a timely manner
  • Ensuring all quality and performance standards exceed audit requirements
  • Build effective working relationships with internal and external customers
  • Share best practice and learnings with peers and full Apprenticeship team
  • Comply with assessment strategy by award
  • Attend Apprenticeship/standardisation Team meetings as required
  • Attend monthly one to one meetings with line Manager


What you’ll need to succeed

Essential

  • Experience of working in a Retail environment
  • Grade C or above in English, Maths or equivalent Level 2 Functional Skills
  • Competent in Excel, Word and PowerPoint
  • UK current valid driving licence
  • Strong organisational skills and excellent attention to detail in all areas of work
  • Ability to plan, prioritise and deliver against tight deadlines
  • Exemplary relationship builder, strong communication/interpersonal/influencing skills
  • A high level of personal drive, multi tasking, presence and credibility
  • Able to demonstrate a proactive, confident and resilient approach
  • Able to develop and motivate others

Desirable

  • Assessor Award or equivalent
  • Training qualifications over and above essential criteria
  • Internal Verifier Award
  • Trailblazer knowledge


Personal Development

  • Conduct CPD as appropriate and provide evidence in CPD Log
  • Ensure CPD is up to date to include Functional Skills
  • Network externally


Role Purpose:


Supporting the wider People team to deliver the People Strategy, the Apprenticeship Assessor will support our apprentices throughout their journey at Superdrug/Savers. A Field Based role which is fundamental in developing our apprentices to thrive in our stores and delight our customers. This role reports to the Apprenticeship Quality Manager.


This job is a good fit for you if:

  • You enjoy working with people and building great relationships with your managers and team
  • You know you add value through your flexible approach and can easily adapt when priorities change
  • You know our stores well and can do a great job and delight our customers
  • You are very organized and can easily manage your own diary
  • You are motivated by delivering results and beating your targets
  • You get satisfaction though seeing your apprentices go on to grow their career with us
  • You can easily work at a fast pace, in an everchanging environment
  • You are passionate about your role and our brand



Here's what's in it for you


33 days holiday rising to 38 days with length of service (inclusive of bank holidays)

Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.

We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!

2 staff discount codes for yourself and a family member or friend

30% discount on Superdrug Own Brand Products both in store and online

Company pension matching and bonus.

Come and be part of something special.

Refer code: 2405464. Superdrug - The previous day - 2024-01-04 14:31

Superdrug

Croydon, Cambridgeshire

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