Apprenticeship Level 2 Business Administration (Cancer Services)

Whilst in the development role the apprentice will work towards the following: To operate at all times within the local Standard Operating Procedures relevant to the area of work. To provide administrative support (such as filing, scanning, typing, data input, photocopying, booking rooms, ordering stationary, saving documents as instructed) as directed by the senior member of staff. To provide support with the shredding of confidential paper waste as directed by a senior member of the team. To assist and/or deal with (as appropriate) enquiries and information requests via face to face, telephone and email by way of message taking, conveying messages verbally and/or transferring calls, checking individual calendars as necessary, whilst maintaining confidentiality at all times. To check the shared inboxes for work streams and respond to any general enquiries using the standard emails, or escalate to a member of the team as appropriate. To respond to all emails, correspondence and telephone calls and liaise with other departments within the Trust in a friendly and professional manner, when assigned to that task. To provide administrative support to meetings including preparing agendas and taking accurate minutes at relevant meetings. To provide administrational duties in a professional, polite and timely manner with attention to providing customer care of the highest standard. To input, retrieve and update information and records using the departmental and Trust computer systems, as required. Assist the administration team with greeting visitors to the department and notify the appropriate member of staff To ensure that security in the work environment is maintained, locking doors and windows, challenging unknown persons who enter the work area and by wearing the Trust identity badge at all times whilst at work. To undertake statutory and mandatory training as required in accordance with Trusts policies and procedures. To maintain at all times the rules relating to patient confidentiality. Assisting in maintenance of a clean, tidy, organised and appropriately stocked environment. Become familiar with and complying with all health and safety regulations, Trust policies and procedures and incident reporting. Any other duty, requested by senior managers, as deemed appropriate and relevant to the role. Any other adhoc duties as and when required in line with service needs and commensurate within this training position