Address
Form of work
SalaryARC Assistive Technology Call Handler Night Worker
location_on
Civic Office
09/04/2024
ARC Assistive Technology Call Handler Night Worker
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Salary
Grade 6, £23,885 - £24,693 pro rata
Contractual hours
26.25
Basis
Part time
Region
Doncaster
Job category/type
Adult Social Work
Date posted
03/04/2024
Job reference
REQ16750
Job description
Based at: Civic Office, Waterdale, Doncaster
Salary details: Grade 6, £23,885 - £24,693 pro rata
Contract Type: Permanent, Part time, 26.25 hours per week, night work (additional increment to be added for out of hours working)
Closing date: 09 April 2024
Enhanced Level DBS Disclosure is required for appointment to this post.
There’s never been a more exciting time to join Doncaster Council.
We are passionate about Doncaster - it’s a great place to live, do business and visit.
We have plenty to shout about – Doncaster is the UK’s best connected location, we have many major developments in the pipeline, a vibrant urban centre with a thriving arts and cultural scene, sport and leisure attractions, wonderful green spaces and a fascinating heritage. We firmly believe, as do our partners, that Doncaster is the place to be with a bright future and ambitions ahead of it. But don’t just take our word for it – anyone joining the council, can look forward to expanding their knowledge and skills in a dynamic, creative and nurturing environment while truly making a difference to the communities we serve.
To work as part of a team delivering first class, professional customer service, primarily providing the Council’s 24 hour, 365 days per year contract for answering and providing a solution for Assistive Technology alarm activations.
You will be responsible for the delivery of an emergency response, action and monitoring function, ensuring a social care focused approach, working alongside the response element of the service.
You will also work across teams delivering customer services through a diverse range of access channels, including face to face, telephone, intercom, door access control, text and email.
Further details about the responsibilities and requirements of the role are contained in the job profile and role summary.
In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, local government pension scheme and access to a range of staff discount and flexible benefits schemes. Visit our our Working in Doncaster - City of Doncaster Council page to find out more.
For any further information, please contact Kevin Hazlehurst, Sharon Bradford or Neil Cresswell on 01302 862164.
Shortlisting will take place on the 10th April 2024 and interviews will take place on the 13th April 2024.
This post involves working with adults and therefore if successful you will be required to apply for a Disclosure and Barring Service check at an enhanced level. Further information about the Disclosure Scheme and can be found at www.gov.uk/disclosure-barring-service-check
Doncaster Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share these commitments.
ARC Assistive Technology Call Handler Night Worker
