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Form of workJob Description
Area Club Manager - Health Clubs
My client, a 5* Leisure Management company operating high-end Corporate and residential developments across London and Surrey is now recruiting for an Area Club Manager to oversee their corporate sites in the Berkshire, Surrey area. These facility hosts a Gyms with unrivalled top of the range equipment, and some a stunning Swimming Pool with a Sauna/ Spa, and Personal Training.
This role requires lots of on-site presence and should not be viewed as an office-based job. It is about seeing what is happening on the front line with your own eyes and making interventions. You will be responsible for the highest standards of customer care, presentation, and service levels. You will be responsible for the successful performance of general operations, fitness and wellness programming, and the commercial performance across a group of sites.
Main Duties:
- Oversee the management of a group of corporate wellbeing facilities and residential health clubs within your region and develop further the company operating systems to promote continuous improvement.
- Ensure on site client management, customer care and service levels and standards are adhered to all times at every site.
- Fully understand and comply with all health and safety regulations and published guidance and go further to champion health and safety in your region.
- Ensure presentation and cleanliness across the facilities is always maintained to standards consistent with that of the highest quality hospitality venues in London and meets with the client expectations.
- Plan the recruitment, administration, and induction of new Club Managers.
- Ensure all staff operational and facilities management training programmes are implemented for all staff and are trained in within your group of health clubs.
- Maintain and monitor the system of annual planning, objective setting, job chats and appraisals to ensure all staff benefit from decent employment practice.
- Oversee sales promotions of revenue generating areas (typically personal training, inductions, treatments, and wellbeing events) to ensure all financial and user targets are met.
- Co-ordinate the delivery of a wellness strategy, including developing, promoting, and managing the successful implementation of a programme of activities including events and group exercise programmes.
- Prepare monthly reports for clients, as well as lead monthly and quarterly reviews maintaining a system of agenda setting and minute taking for all meetings.
About you
- Experience within the Residential or corporate wellbeing sector and health and fitness industry.
- Excellent operation, commercial and communication skills with the ability to collaborate and engage in both thinking and working
- Confident and credible in front of senior management, clients, property managers, employees, and have a solution focused mind set.
- Enthusiasm, passion and a willingness to make a change in our amazing business.
- A keen interest in fitness, industry trends and innovation, in particular the future shape of wellbeing within the workplace.
- A passion for people and their development, helping them to achieve their full potential
Salary: Up to £40,000 + Bonus Scheme
