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SalaryJOB DESCRIPTION
NWCare are now recruiting an Area Service Managers for their Omagh branch, Lissan House, 41A Dublin Road, Omagh BT78 1HE
We offer:
- Excellent hourly rate
- Mileage paid
- Annual leave on a pro rata basis
- NISCC - Post registration training learning
- On-line learning
- Training academies throughout Northern Ireland
- Practical paid training
- CPD approved certificate for training
- QCF Levels 2, 3 and 5 qualifications
- Internal career progression
- Mentoring arrangements
- Uniforms supplied
- Experienced care company with over 50 years in healthcare
- Recommend a Friend incentive - any of our staff who recommend someone who comes to work for NWCare will receive a voucher (no limit to number)
JOB SUMMARY
- To organise and supervise the delivery of home care support services to Service Users in their own homes
- To work in a flexible and reliable manner in response to the needs of the service
- To manage a team of Domiciliary Care Workers
- To reinforce and ensure compliance within the Domiciliary Care Agencies Minimum Standards
- To ensure that a quality care service is delivered to all Service Users
- To work within GDPR legislation
MAIN RESPONSIBILITIES
- Accept, allocate and process referrals for new care packages
- Accept and process changes and amendments to existing care packages
- Prepare rotas by matching Service Users to domiciliary care workers, ensuring that the domiciliary care skills and competencies are compatible
- Monitor and report changes in Service User condition to key worker
- Organise and lead staff meetings
- Manage time sheets, prepare paperwork for payroll and notify payroll of variations as appropriate, via either manual or electronic process.
- Participate in the out of hours cover rota - excellent on-call rate paid
- Undertake Service User assessment and risk assessment for Service Users
- Maintain accurate and confidential records in accordance with company policy
- Assist with the monitoring an evaluation of service provision
- Assist Registered Manager in the recruitment of domiciliary care workers
- Identify training and development needs within their team of domiciliary care workers and ensure induction training for new employees
- Ensure Service User and care staff meet in accordance with company policy and procedures and ensure dignity, respect, equality and diversity
- Record and report to the Registered Manager any compliments, complaints, accidents, incidents and untoward events and complete necessary documentation
- Assist the Registered Manager and Human Resources Manager in processes, when required
- Provide care package to Service Users in an emergency situation
- Participate in mandatory training as required
- Ensure area PMMRs are within company benchmark
- Ensure Services are managed in compliance with RQIA standards
- Ensure an effective, safe and well led service delivery
- Cover the on-call phone on a rota basis
ESSENTIAL
- Full driving licence and access to a motor vehicle
- Great communication skills
- Able to promote and deliver person centered care
- Able to promote dignity and respect when delivering care
- Be well organised/professional/caring
- Interested in working in the community within Health and Social Care
- Care about the community they live in
DESIRABLE
QCF level 3 in H & SC
ADDITIONAL INFORMATION
NW Care wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of gender, sexual orientation, religious belief, political opinion, marital status, age or disability.
