To plan, manage, control and review the operation of a bakery ensuring excellent customer service, maximised sales, minimised cost, excellent bakery standards, adherence to food safety and H&S legislation and a motivated and engaged team.

People

* Be open and honest and assist the Bakery Manager to recruit, induct, train, manage, motivate, review and develop a team who will be empowered to deliver the needs of the business through excellent customer service resulting in maximised sales

* Assist the Bakery Manager in planning, monitoring and reviewing bakery staffing levels ensuring the appropriate staff coverage including supervisory/management at all times whilst building a positive team spirit

Product

* To ensure the product is consistently prepared, cooked and presented to the customer to the approved standard and within a clean, safe and tidy bakery at all times, with adequate product availability for the appropriate time of the day

* To ensure that the coffee is prepared and served to a consistently high standard

Policy and procedure

* To understand, implement, monitor and review policies and procedures

* Ensuring that employees, customers and third parties also adhere to and comply with policies and procedures at all times, e.g.
stock take, till operation, cash, H&S, EHO

Performance

* Assist the Bakery Manager to look for growth and obtain outstanding results in all bakery audits, displaying consistently high standards

* Assist the Bakery Manager to monitor, review and deliver standards of performance whilst being innovative in the approach

* Seeking and delivering improvements in all aspects of performance - people, product, customer experience, controls (e.g.
cost, security), profit, and all statutory compliances and celebrate all successes.

Profit

* Assist the Bakery Manager to plan, forecast, manage, control and review the sales ensuring targets are met as a minimum and exceeded wherever possible

* Assist the Bakery Manager to plan, forecast, manage, control and review the costs, stock, cash of the bakery ensuring targets are met as a minimum and exceeded wherever possible Any other duties which are commensurate with the role and as reasonably directed would be required.
The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company's business