Assistant Branch Manager - Travel

Assistant Branch Manager - TravelThis well established successful retail travel agency have an excellent reputation with a loyal client base. They are now looking for an Assistant Branch Manager to work closely with the Branch Manager to drive sales and ensure the overall success of the store. Salary from GBP23,750 to GBP24,500 plus commission, sales incentives, and regular Fam trips!

Assistant Branch Manager - Role & Responsibilities:

• Provide customers with a friendly, personalised service to understand their requirements, offering advice to suggest suitable destinations & product to meet their needs.
• Maximising opportunities to achieve personal and branch sales targets, motivating the team and ensuring a positive working environment.
• Provide an efficient, customer focused after sales service to deal with enquiries and amendments.
• Conduct regular training sessions with colleagues with a focus on service delivery to assist with development and participate in in house and supplier product training and visits to enhance product & destination knowledge.
• Support the Manager with business development to achieve growth and increase brand awareness.
• Deputise in Manager's absence to assume responsibility of the store and people management.

Assistant Branch Manager - Skills & Experience Required:

• Significant experience of working as a retail travel consultant is essential.
• Supervisory experience would be beneficial but not essential.
• Natural ability to build a strong rapport with colleagues to support, guide and motivate.
• Strong worldwide destination knowledge with a passion for travel.
• Proven experience of meeting and exceeding sales targets.
• Commercial acumen with an ability to identify opportunities and stay abreast of competitor activity and market trends.
• Exceptional customer service skills with an ability to thrive in a busy sales environment.
• Strong verbal and written communication and numeracy skills.
• Flexible, pro-active approach with an ability to adapt to changing market conditions.

Assistant Branch Manager - Key Benefits:

• Salary of GBP23,750 to GBP24,500 depending on experience plus commission and incentives.
• Office based retail travel role - Monday to Friday 9.30 to 5 & Saturdays on a rota basis 9.30 to 4.
• Holiday discounts
• Fam trips
• Opportunity to join this successful travel company in a supportive environment.

Please apply for the position of Assistant Branch Manageronline or email your cv to

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