Assistant Branch Officer - Banking - Birmingham

Salary: £25,000 - £30,000 Per Annum
Job Tittle: Assistant Branch Officer - Banking
In our pursuit of enhancing Birmingham branch operations, a subsidiary of an esteemed overseas bank presents an immediate opportunity for a dedicated professional to join our team.
Key Responsibilities:

• Account opening and compliance with KYC guidelines, ensuring the maintenance of Account Opening Forms (AOFs).
• Opening and maintenance of company and individual accounts.
• Checking and verification of all individual AOFs and High-Risk accounts.
• Proficient handling of cash receipts, payments, and outward clearing.
• Daily checks and verification of cheques, with prompt confirmation to branches.
• Same-day return of physical cheques to customers.
• Regular monitoring and checking of long books.
• Customer interaction, phone handling, and prompt customer service provision.
• Conducting credit saf, CIFAS checks for all newly opened accounts, and meticulous filing of account-related documents.
• Assisting with any other tasks assigned by the Branch Head or Manager.

Qualifications and Skills:

• Minimum 2 years of previous experience within Financial Services.
• Experience in quality assurance and control, including familiarity with workflow tools.
• Confidence in telephone communication and the ability to liaise effectively with clients and stakeholders.
• Strong prioritization skills, a proactive approach, and a can-do attitude.
• Proficiency in Internet Explorer and Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Team player with excellent interpersonal skills, well-suited for a small and friendly team environment.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.