Assistant Domestic Abuse Practitioner
£20,319.00 a year (+3.5% Cost of Living Award)
Newcastle-Under-Lyme
Permenant, Full Time
As an Assistant Domestic Abuse Practitioner at our clients refuge, you’ll be the first point of contact for customers, external enquiries, referrals and admissions. You’ll work with the team in refuge to support customers and their children, making sure they re-main safe and well.
Job requirements:
Support customers living in refuge and the community with tailored, practical, emotional and legal support, and make sure they are safe
Answering calls and emails and responding to any issues
Be able to work flexibly on a day and night rota
Update customer case files and ensuring it’s always up to date
Manage referrals, carry out any necessary risk assessments and assign accommodation based on customer needs
Take responsibility for ensuring that all accommodation is secure, and that Health and Safety Standards are met in conjunction with all day staff
What they’re looking for:
Someone with a genuine understanding of relationship abuse, who can help to address it from all angles and empower survivors to overcome their past towards a more confident future.
Great communication skills and someone who is able to build a rapport with customers
A flexible and adaptable approach to meet the needs of the customer
Someone who can effectively prioritise their work
Enhanced DBS check
Be a catalyst for change and help them impact the way their region addresses abusive relationships. APPLY NOW!
They will be interviewing as they go so may close the vacancy early if they find the right person.
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