Assistant Food & Beverage Manager - The Victoria, London

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming, food and beverage and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.
At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team

The Victoria casino, located on the Edgware Road, is our flagship casino within the Grosvenor estate. The casino spans two floors where gaming is prominent and coupled with a food and beverage offer. The venue also has an outdoor terrace The Loft, where entertainment is provided. As an assistant Food and Beverage Manager you will assist in the running of both the Front of House and Back of House F&B departments including our restaurant, licensed bar’s and gaming table service offerings. Additionally, you will also support with special events activities. Reporting directly to the Food and Beverage Manager and working closely with the Assistant General Manager, you will demonstrate strong leadership skills to their teams playing a crucial role in elevating the F&B offerings at The Victoria Casino. Supporting key stakeholders to grow the food and beverage offer, maximise on revenue and strive for the overall success of Food and Beverage within the Casino.

Essential

• Minimum 2 years as Assistant Manager or Team Leader in a reputable branded or independent food and beverage organisation
• Passion to deliver exceptional Customer Service.
• Leisure/Food and Beverage industry knowledge including legislation, best practice, current trends, etc.
• Thorough knowledge of service standards relating to all aspects of the service of food, wines, alcohol and non-alcohol drinks and beverages.
• Very comfortable when communicating with guests and fellow employees both verbally and in writing.
• Organisational skills, attention to detail and ability to lead a large team.
• A high level of personal integrity.
• A strong work ethic with passion for exceeding expectations.
• Encourage and contribute toward a culture that supports everyone to be the best they can be.

Preferred

• Minimum level 2 food safety (either current or expired)
• Proficient in the delivery of training to their team members.
• Knowledge of Company training.

Personal Qualitites:

• Strong communicator and able to inspire and lead a team
• Ability to communicate and engage both internal and external stakeholders at all levels from diverse backgrounds and experience
• As a Manager of a team of people, demonstrates a Diverse and Inclusive Leadership style recognising team members and stakeholders for their individuality
• Change mentality, constructively challenging the status quo
• Consumer champion, putting outstanding experience at the centre of the Bayswater food proposition
• Advocate of personal and professional development of F&B team members

Benefits of working for us:

• Hourly pay of £18.75 - £19.23ph
• 10% enhanced pay for hours worked between midnight and 8am
• Paid breaks
• 4 weekly pay
• Monthly Star awards
• Complimentary meal for 2 on your birthday
• 50% off team food in all Rank venues
• On the spot rewards for a job well done
• Yearly Team award ceremony

Applicants Must be 18+

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview

• Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
• Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
• Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
• Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.
• Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
• People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
• High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
• Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.