Assistant General Manager

Job Title: Assistant General Manager

Location: Glasgow, Scotland

About Us: Join our team at a premium bar in the heart of Glasgow. We pride ourselves on offering an exceptional selection of drinks from around the world, paired with a sophisticated and welcoming atmosphere. Our bar is a haven for spirit enthusiasts and those looking to explore the rich heritage of Scotland’s most famous export.

Position Overview: We are seeking a dynamic and experienced Assistant General Manager to support our General Manager in overseeing the daily operations of our bar. The ideal candidate will have a passion and knowledge of spirits, excellent leadership skills, and a commitment to delivering outstanding customer service.

Key Responsibilities:

• Assist the General Manager in managing all aspects of the bar’s operations, including staff supervision, inventory management, and customer service.
• Ensure the bar maintains its high standards of quality and service.
• Train, mentor, and motivate staff to provide exceptional service and product knowledge.
• Oversee the scheduling and management of staff shifts.
• Handle customer inquiries, feedback, and complaints in a professional and courteous manner.
• Collaborate with the General Manager to develop and implement marketing and promotional strategies.
• Monitor financial performance and assist in budget management.
• Ensure compliance with health and safety regulations.

Qualifications:

• Proven experience in a managerial role within the hospitality industry, preferably in a bar or restaurant setting.
• Strong knowledge and passion for whisky and other spirits.
• Excellent leadership and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving skills and attention to detail.
• Flexibility to work evenings, weekends, and holidays as required.
• A valid personal license is preferred.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career advancement.
• Staff discounts on food and beverages.
• A supportive and inclusive work environment.