Assistant General Manager

assistant general manager | full time

at wagamama, we’re an eating house for the soul. with over 165 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for an assistant general manager to join us on our continuous journey of true nourishment

please note that a stage of the interview process will require travel to edinburgh to spend 2 hours in one of our current restaurants for a discovery session

the role |

as an assistant general manager you'll be an integral part of the restaurant leadership team, supporting the general manager in leading the restaurant in the wagamama way. you’ll live + breath our people promise, values and embody core leadership behaviours. you'll inspire + motivate them to provide exceptional service to our guests whilst always striving to exceed expectations. you'll have a real passion for people, food + hospitality and you'll be driven to make positive change

perks + quirks |

• a brilliant salary, £3000 bonus opportunity per year + £140 per week average tips*

• pension scheme + 28 days holiday

• dedicated 6-week training programme

• £14 - £25 of free wagamama food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• internal progression opportunities if you're aspiring to become a general manager in the near future

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

  
  

what we look for |

• an experienced hospitality manager that is able to lead a restaurant team with positive behaviour + actions, driving performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• experienced in understanding the financial performance of a restaurant and identifying opportunities

• ability to manage a restaurant and labour budget

• a passionate leader with experience of managing your teams performance and development

• an individual who leads to inspire and engage their team to nourish + flourish in their role and career

• a forward-thinking problem solver, able to think on your feet and make quick decisions

  
  

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different

be you, be wagamama

wagamama is proudly part of disability confident

• 100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way