Company

The Advocate GroupSee more

addressAddressSurrey, England
type Form of workPermanent, full-time
CategoryCustomer Service

Job description

Role: Assistant Operations Manager
Location: Chessington – Site Based
Salary: £30,000 - £35,000

The Advocate is partnered with a key player in the UK healthcare sector.  With a reputation for clinical quality, and end to end service they have grown to operate over 30 long term contracts providing their service to over 400,000 users. 

The Assistant Operations Manager is required to lead a proactive and effective team in delivering contractual requirements and delivering business improvements and efficiencies linked to agreed objectives. Support the Regional Manager in improving productivity, operational control, customer relationships and service levels. Work with other senior colleagues to develop business opportunities and plans to achieve and exceed these

Key Responsibilities and Accountabilities:

  1. Manage overall operations to achieve targets and meet customer requirements.
  2. Act as Senior Manager with authority in commercial, financial, and operational decisions.
  3. Support Regional Manager in controlling critical business outcomes.
  4. Anticipate and address financial challenges, implementing solution strategies.
  5. Lead implementation of new contractual requirements and operational improvements.
  6. Develop and maintain systems for operational management and best practices.
  7. Align team objectives with business goals and drive employee development.
  8. Efficiently manage resources, funds, and customer relationships to maximize service quality and cost-effectiveness.

About You:

  • Proven leadership abilities, conflict resolution, and team motivation.
  • Strong decision-making skills with impactful judgment.
  • Self-driven and results-oriented, focused on quality and profitability.
  • Experienced in people management, development, and change implementation.
  • Proficient in budgeting, financial systems, and IT applications.
  • Excellent communication, presentation, and negotiation skills with a strong technical background.

If you're ready to take the next step in your career and drive the growth of an exciting business, we'd love to hear from you!

Get in touch with Ciara at the Advocate Group or APPLY NOW to be considered for this exciting vacancy.

The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Refer code: 3320199. The Advocate Group - The previous day - 2024-05-11 23:02

The Advocate Group

Surrey, England
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