Assistant Operations Manager

The Company: An exciting opportunity has arisen for an Assistant Operations Manager to join The ZDL Group We are one of the UKs leading and award-winning Cyber Security consultancies. Were proud to be a vibrant and progressive company with an agile team who are Passionate about all things Cyber Security related. This role will play a vital part of our expanding team, and you will be a very important part of our Operations team. We have an energetic and dynamic office culture where you can grow your career and really make a role your own. We encourage autonomy and are also proud of our brilliant teamwork. We have a history of promoting from within our company as well. The successful candidate will be based in The ZDL Groups office in Hove for this permanent full-time role. In return, we will offer you a competitive salary and benefits package including our EMI Share Option Scheme, Private Medical Insurance and bonuses paid every 6 months. Your next right move: Youll report into our Operations Manager and assist in, to name a few: Documentation Quality Assurance (Statement of Works and Reports), Scheduling of Projects, Tracking and Monitoring activities, Weekly Update Reports, Liaising with our Consultants and ensuring all efficiencies of Operations on all levels of the business. If you are an enthusiastic person who is self-sufficient, trustworthy, and used to working to tight deadlines then this could be the role for you Experience working in a B2B Service environment will be very useful for this role; experience in an IT environment is a great bonus. Youll spend time meticulously reviewing documents; therefore, a comprehensive understanding of copy editing, grammar, and correct sentence structure is essential. Roles and Responsibilities (including but not limited to): Statement of Works Quality Assurance (review) Report Quality Assurance (review) Report Delivery via encryption Processing Non-Disclosure Agreements and all documents for signature Scheduling for the Compliance team alongside the Operations Director Ensuring signatures on all documentation via Adobe Sign tracking sheet Ensuring Compliance Consultants have all pre-requisites for projects Setting up Kick-off meetings for Compliance projects Responsible for weekly Compliance schedule updates Tracking project scheduling and delivery dates Research for any department Key skills: Report Delivery and Report QA Previous experience in a customer facing role Experience in a B2B environment in a service based industry Proven experience in reviewing documentation to an excellent standard high standard of grammar is essential Excellent written and verbal communication skills Ability to plan and prioritise effectively, well organised, and able to meet tight deadlines Interpersonal and communication skills Good commercial awareness, builds and manages effective relationships Logical problem-solving mentality Previous experience working for an IT Company would be an advantage Previous experience in working with a growing and dynamic fast-paced organisation is a plus The successful candidate will need to provide suitable references and will be required to have background clearance checks. Employment will be subject to the results of this screening as well as testing during the interview process for Quality Assurance skills. Benefits Competitive salary with annual reviews Performance-related bonuses Company pension scheme Private Medical Insurance for the family Company Share Option scheme Length of Service is linked with increases in allocated holiday days Parking/Season ticket scheme Bonuses for employee referrals Structured learning and development plans which can include support for professional qualifications Regular team meetings and social events Annual eye tests Office First Aider Office Mental Health First Aider About The ZDL Group At the forefront of IT Security Consulting, The ZDL Groups client base is diverse.Our blue-chip clients span across EMEA and come from all industry sectors from medium-size organisations to the FTSE100.Our holistic, 360 approach to IT Consulting Services and complementary security solutions are unparalleled and enable us to retain our clients by working as their strategic security partner, delivering far greater ROI. We have two passions, Total Customer Satisfaction and Total Security Management; to deliver this, we employ only the very best people across all our locations in Brighton & Hove, London, Manchester, Edinburgh, Amsterdam, Dublin and the US.