Assistant Phlebotomy Service Manager

The Assistant Phlebotomy Service Manager’s role is key to support the delivery and service development within the team. The post has clear delegated responsibilities from The Business Manager for Pathology Services to deliver the Trust vision and values.
Supporting the achievement of targets, financial and non-financial, securing compliance with all policies and processes within the department.

• Support the Business Manager to manage projects within the Phlebotomy service.
• On behalf of the Business Manager lead the daily running of all administrative functions for the Phlebotomy department
• Support the Clinical Lead Practitioner with the creation and implementation of policies, processes, and the delivery of KPIs
• Review and monitor ongoing reporting requirements
• Support the Business Manager to ensure robust governance structure, training and development is in place
• Line management of administration staff/Team Leader
• Escalation of any concerns regarding the service to the Business Manager
• To support the Clinical Lead Practitioner in the implementation of appraisals for all employees

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what’s available for you here at The Dudley Group.
We are committed to home life balance through flexible working and making reasonable adjustments where possible
Please see attached Job Description and Person Specification for information specifically to this role.