AddressHEAD OFFICE
Assistant Programme Director
Assistant Programme Director
Canary Wharf | Fitness Operations | Permanent | Full time
Up to £37,000 depending on experience
40 hours per week
Are you passionate about helping people thrive? Do you have a strong fitness background and leadership skills? Then you could become the sole manager of our fantastic Fitness & Wellbeing Club. Reporting to the Group Programme Director, you’ll ensure that our people welcome members with the best possible customer experience.
As an Assistant Programme Director at our Club, you will understand the commercial fitness environment. Previously, you’ve worked as a Personal Trainer or Fitness Instructor and you bring lots of initiative with a good eye for detail.
As a Assistant Programme Director, you will:
Oversee the team responsible for the club’s budget, profit and loss, and recruitment
Oversee and manage the Fitness Manager and Client Services Manger to ensure smooth running of these department
Ensure robust succession plans are in place, and actively manage the development of the on-site team
Motivate staff through regular communications, 1-2-1’s and meetings, feedback and constructive help as required
Understand and implement performance management systems
Support on-site managers in developing and continuously reviewing a strategy for their site and drive/motivate them to achieve their financial and other agreed targets
Responsible for the performance of all direct reports
Cross departmental liaison and stakeholder management within Nuffield Health
HR/Payroll
Maximise opportunities for additional revenues through additional sales and services
Ensure all financial reviews are attended with relevant action from previous meetings met
Manage our corporate client accounts, attending meetings, strengthening relationships and ensuring their needs are met
Be the role model for health and wellbeing, with the knowledge and excellence to promote the full product and services portfolio.
Recruit, develop and manage employed teams to ensure that they have the right capabilities, attitude and enthusiasm to deliver our organisational quality, health improvement and commercial objectives.
Overall responsibility for the schedule, in addition to directing the activities of the team to ensure that they provide our members with a great service and excellent exercise leadership
Manage all departments to ensure all KPI’s are met.
To ensure that all relevant statutory health and safety codes of practice are adhered to and have a full understanding of the Nuffield Health SIMM’s manual and all on-site Health & Safety procedures.
Understand and implement the Normal Operating Procedures at all times and the Emergency Action Plan when necessary
Responsible for management of contracts and ensuring all obligations are met
Be an ambassador for the consistent delivery of brand standards
Support the Wellbeing Strategy and the enhancement of Wellbeing offerings across the group
Management for on-site secondary Wellbeing Service Lines
Supporting PD in all aspects of club performance
Huddle attendance in absence of PD
Client Meeting in absence of PD
HOD attendance in absence of PD
Support business relationship between Nuffield SLT and Client.
Responsible for senior client tours
Responsible for NH Tours
Attendance of social events on client request
Support of client led initiatives
Delivery of key stakeholder & client wellbeing initiatives CRES wellbeing/PCB banking/ Be Well
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From online GP appointments to gym membership, private healthcare and a cycle to work scheme. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea toright away to ensure you’re considered for this role.
It starts with you.
London - London
Permanent
JR0074824
REWARDS & BENEFITS
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
