Assistant Shop Manager

Assistant Shop Manager
Fulham, London
About Us
Founded in 1891, Royal Trinity Hospice is the oldest hospice in the United Kingdom. Over 100 years later, we provide specialist palliative and end of life care for around 2,500 people every year, enabling each of them to make the very best of every moment.
Our shops are a vital part of our organisation as we strive to become London's answer to sustainable fashion, helping to save over 300 tonnes of goods from landfill every year.
We are now looking for an Assistant Shop Manager to join the team in our Fulham shop on a permanent, full-time basis, working 37.5 hours per week.
The Benefits
- Salary of £23,303 - £25,303 per annum
- A generous 27 days’ annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- A pension scheme is offered with employer contributions of up to 7.5%
- Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight tests for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling on the phone or face to face
This is an incredible opportunity for a customer focused individual with a passion for fashion and sustainability to join our exceptional charity.
Not only will your work be helping to reduce immense amounts of waste going to landfill, leading us to a greener planet, but you’ll also be ensuring that we have the support and resources to continue providing expert, compassionate care to those that need it most.
So, if you’re looking for an engaging and rewarding role where you’ll be making a real difference, then apply today.
The Role
As an Assistant Manager, you will support the Shop Manager in the efficient running of our Fulham charity shop.
Providing excellent customer service, you will sell goods, maintain a high standard of display, presentation and cleanliness throughout the shop and ensure adherence to company policies and procedures.
You will also generate stock through contact with donors and other organisations, assist in the management and training of staff and volunteers and support financial processes.
About You
To be considered as an Assistant Manager, you will need:
- Experience of working in a fast-paced, customer-focused environment
- Experience of dealing with the public, face-to-face and over the telephone
- A passion for fashion and sustainability
- Good literacy and numeracy skills
- Excellent communication and customer service skills
Other organisations may call this role Assistant Store Manager, Assistant General Manager, Assistant Charity Shop Manager, Shop Supervisor, or Assistant Service Manager.
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.
We encourage and welcome applications from people of all backgrounds.
So, if you want to join our essential charity as an Assistant Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.