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SalaryProspectus is delighted to partner with New Hope, a well-established and growing organisation based in Hertfordshire, which supports people who are experiencing homelessness or have recent experience of homelessness. They do this through their intervention and outreach work, rehabilitation and recovery provision and their busy Emergency Accommodation service. They are now looking for an experienced and passionate individual to assist in managing the Emergency Accommodation service, alongside a dedicated team.
As Assistant Manager you will work closely alongside the Manager in the day-to-day running of the service, taking responsibility for decisions and deputising in their absence. You will help those who access New Hope’s services, reviewing their progress and ensuring a high standard of service delivery to residents. In this role you will support staff and delegate responsibilities, identify opportunities for training, and work with your team to increase the quality and rate of effective referrals.
The ideal candidate will have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through their own lived experience. You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. With excellent skills in communication, prioritisation, and administration, you will be able to inspire and encourage others enabling them to grow and develop in their roles, and will be able to respond flexibly, confidently and professionally to any challenges which arise.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client, on an on-going basis.
At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
