AddressAqua Sana is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with a minimum of 15 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest treatment houses including Elemis and VOYA.
Aqua Sana is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana during a Spa Day, Luxury Spa Break or for a treatment.
ASSISTANT SPA MANAGER | circa £34,100 per annum
Reporting to the Aqua Sana Manager, you are required to assist with the efficient running of Aqua Sana and maintain the highest levels of guest service and standards. A member of a small management team, with distinct responsibilities for an individual area whilst managing a team effectively to ensure they are motivated and valued.
Other duties include monitoring financial performance for the department including payroll of your own area, plan and implement staff rotas as well as manage holidays and sickness absence.
You will need to be prepared to gain an in-depth knowledge of the business or industry to assist in the development of future opportunities.
HOURS OF WORK
This is a fixed-term role until December 2024.
You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.
As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.
ABOUT YOU
Essential requirements:
- Must be willing to gain NPLQ qualification and National Pool Plant qualification
- Level 3 Beauty qualification or equivalent (dependant on role)
- Good general standard of education
- Experience at management or supervisory level
- Experience of financial controls and people management
- Experience of computerised booking systems
- Ability to utilise excellent time management skills and use own initiative and team work
- Outgoing nature, enjoys working with people
Desirable requirements:
- Proficiency in Microsoft Office (Word and Excel)
- Comprehensive knowledge of pool and water treatment, plant and associated technical equipment
- Previous experience with spa / leisure booking system
- Confident and experienced with guest requirements
- RLSS trainer / assessor for NPLQ
ABOUT THE BENEFITS
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we’d love to see your application.
Closing date: 2nd April 2024 at 12 Noon
Interviews to be held: Week commencing 1st April 2024
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
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At Center Parcs, everyone’s welcome.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
