Assistant Store Manager

HRGO are looking for an experience retail/Assistant Store Manager to assist with managing a local independent ceramic decorative specialist store. This role involves an interesting and varied duties within a relaxed, friendly and friendly atmosphere.

The ideal candidate will have a minimum of 3 years of retail experience and excel at delivering the highest level of customer service to every store visitor. They should have a creative approach to marketing and promotional projects, as well as strong skills in managing staff and driving sales.

Key Duties to include:

• Providing an excellent experience to trade and retail customers
• Supporting all team members in the sales process including handling customer complaints
• Inventory management, placing orders and stock checks to ensure accuracy
• Showroom and warehouse maintenance, ensuring they are clean, organised and visually appealing at all times
• Staff Supervision, guidance and support, training, task delegation and ensuring adherence to company policies/procedures
• Product Knowledge, maintaining a thorough understanding of all products including specification, installation requirements and pricing
• Marketing and promotion, such as promotional events, advertising campaigns to drive sales and increase brand awareness
• Admin duties, processing paperwork, managing schedules and reporting
• Collaborating with the showroom manager and other team members to achieve sales targets, continuous improvements, and contribute to the overall success of the business

Requirements

• Excellent communication and IT skills
• Self-motivated, enthusiastic and organised
• Fit and healthy - this job involves heavy lifting
• Forklift licence would be useful but not essential
• Willingness to gain product knowledge
• Some managerial/supervisory experience

Salary; £26,208 per annum (£31,000 OTE)