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Assistant Water Network Technician Apprenticeship
Taking care of ‘one of life’s essentials’ – it’s our purpose and we want you to be part of it. Supplying wholesome drinking water, treating wastewater and recycling this back to the environment responsibly is no mean feat. We serve around 8 million people across the Midlands and Wales and unlike other businesses, our delivery is non-negotiable. It’s a matter of life.
Many of our employees are also our customers, so we truly take pride in what we do! Employing people from across our communities and beyond, Severn Trent is an exciting and inclusive place to work – a place where you can be curious, can be ‘Wonderfully You’ and where you can truly make an impact to our environment, now and for future generations.
Lets Tell you More
Apprenticeship Programmes are a great way to earn and learn! Our Apprentice Assistant Water Network Technician Programme offers the perfect blend of personal and professional development, exposing you to the core of our business. Entering an apprenticeship scheme with us involves working towards the role of a fully-fledged professional, earning a salary, whilst also being able to maintain a sense of academic achievement. At Severn Trent we provide the perfect mix between hands-on experience and a formal qualification, enabling our apprentices to make a real lasting difference to our customers and communities, not just for now, but far into the future.
Water Network Technicians work outside across our region to find leaks on our huge network of underground pipes and get these repaired. You will be supported every step of the way, by your line manager and mentor. Working in our Water Network team, you’ll will be ensuring we identify and reduce water leakage across our network. In your daily work, you’ll interact with distribution service technicians and our repair and maintenance technicians. You will also work with our call centres, network optimisation and contractors. You’ll regularly engage with customers and members of the public which will help you to build your stakeholder relationship management skills.
Entry Criteria
This apprenticeship standard is at Level 3 (equivalent to 2 A-Level qualifications). If you don't already have GCSEs in English and maths, you will need to take functional skills as part of the apprenticeship, which is an alternative to GCSEs and achieve a Level 2. This will need to be achieved prior to completion of your apprenticeship.
Health & Safety: We take the health and safety of our employees very seriously. This role will require you to listen for leaking pipes, therefore you will be asked in your application if you have any health restrictions which could impact your ability to hear
Travel/License Requirements
- You will be required to have a Driving Licence & access to you own vehicle before completing your apprenticeship as driving is mandatory for your off-scheme role
Role Expectations Post Apprenticeship
Following successful completion of your apprenticeship, you will take up an Assistant Water Network Technician role, where you will be able to put your skills into action.
- Expected 40-hour weeks.
- Night-time working to investigate leakage when required.
- You’ll be part of a standby rota.
- Working independently.
What you will Learn
- You will learn how to identify leakage, using data, tools and techniques.
- Give advice to customers on water fittings and repair and maintain meters and loggers.
- You will also learn how to identify Water Network issues, apply fault-finding and problem-solving techniques, and identify root causes in some of our equipment to resolve faults.
- We will teach you how to calibrate equipment such as temporary loggers and pressure gauges to the appropriate standard.
- You will learn how to operate our Water Network safely and protect our environment.
What We're Looking for
We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term.
We’d love you to be someone with…
- A ‘can do’ attitude – willing to get stuck in, take accountability for decisions and actions and who takes pride in their work
- A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment
- Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving.
- No two days are the same on the front line and not every day goes to plan, so you’ll need to be quick on your feet to respond!
- Excellent communication and collaboration skills and enjoy working with multiple teams
- Ability to analyse and interpret information and effectively communicate this to different team members and audiences
- Ability to travel freely across our patch to visit different sites and travel to meetings and training days
- Curiosity to learn quickly in a reactive and dynamic working environment
- Ability to work in all weather conditions to serve our customers and protect the environment
How we'll reward and care for you in return
It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.
With that in mind, here are just some of our favourite perks that you’ll get being part of the Seven Trent family:
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500, which is subject to eligibility)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- 10% monthly discount with Busy Bees Nurseries, and one-week free childcare
- Dedicated training and development with our Academy
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two paid volunteering days per year
As if that isn’t enough, you’ll receive an annual salary increase whilst you’re on programme and you’ll also get an increase when you move into your first job.
You’ll be supported every step of the way, by your line manager and mentor. Working alongside our technical operations team, you’ll work with clean water and apply treatment processes to make it wholesome for the customers we serve every day. You will play a large part in controlling the supply of water to meet the daily demand meaning you will engage with internal and external customers for example: contractors, regulators, colleagues, and our communities. Furthermore, you’ll fault find on treatment processes and assets, receive and store chemical deliveries, assess and optimise energy on site and carry out site checks for safety, security, and productivity purposes, reporting any faults, issues and concerns that need escalation.
About Severn Trent
With eight million customers, we do something incredible every day; supply almost two billion litres of water. We connect communities with the world's most precious resource.
Our vision is to become the UK’s leading water company by 2020. To achieve this, we’ll need talented people ready to become the future experts of our industry.
Severn Trent is a wonderful place to work because:
New and Exciting Challenges:
Water is often taken for granted, but harnessing its power takes potential and innovation. At Severn Trent you’ll work with the very latest technology, tackle problems, and find new ways to supply our customers.
Recognition for Brilliance:
We believe it’s really important to feel valued for what you do and at Severn Trent we make sure our people are recognised for their good work. We also have a fantastic benefits and rewards scheme that recognises your contribution to our business because we’re no strangers to thanking people who make exceptional contributions.
Making a Difference:
We’re dedicated to helping our local communities – and there are always plenty of opportunities for our people to get involved, from designing gardens for schools to fundraising for a charity with your colleagues.
Because we Care:
We’re a fair and ethical business within a regulated industry, so we think about the economic and environmental impact of every decision we make. Whether we’re helping to conserve wildlife or finding new ways to save water, we’re committed to creating a sustainable world.
Our most ambitious goals depend on brilliant ideas, no matter who they come from. If you think you have the potential we’re after, visit the Severn Trent website to see how you can become part of the team.
How to apply
To apply for this role and to find out more, please click on the apply button.
Please note that applications may close before the application deadline, so apply early to avoid disappointment.
