Av / It Technician

Position:
Senior Audiovisual (AV) Systems Analyst
Role Overview:
The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas.
Key Responsibilities:

• Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise.
• Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the university's vision for cutting-edge learning and meeting spaces.
• Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage.
• System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime.
• Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence.

Essential Qualifications:

• A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency.
• A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment.

Desired Skills:

• In-depth knowledge of current and emerging AV technologies.
• Strong problem-solving abilities and a customer-focused approach.
• Excellent organisational skills and attention to detail.
• The ability to work collaboratively within cross-functional teams.

What We Offer:

• A dynamic and supportive work environment committed to innovation and excellence.
• Opportunities for professional development and growth within a leading educational institution.
• Access to state-of-the-art facilities and resources.

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