Background screening administrator x 2

Due Diligence Checking Ltd operate as a market leader in the processing of online criminal record checks and pre-employment screening services, completing over 150,000 checks each year. This accounts for approximately 2.25% of the current market.

We strive to create a positive environment for all team members within the business. In reality this means we’re quite a social group with regular company events such as Charity Bake-offs, Christmas Jumper days, meals out and a regular Friday morning business breakfast/lunch (we even have a dice to roll when we really can't decide what to have).

Background screening administrator

Due Diligence Checking Ltd is looking to recruit two Background screeningadministrator positions, which is the introductory role within the business. This role requires an excellent attention to detail and a desire to learn and grow within the business. Candidates will immediately begin a detailed training plan with the requirement to progress to the 'Processing Agent' role. There are then 2 additional roles above this with greater responsibility and a pay rise to £13 and then £14 per hour. All wages are reviewed annually to ensure competitive rates are offered to team members.

The role

The work covers all aspects of processing Disclosure and Barring Service applications (DBS checks) conducting online Identity Validation Checks and administering pre-employment checks on behalf of clients. Generally the role will include:

• Data entry of applicant details
• Production of personalised application packs
• Making telephone reminder calls to applicants
• Transferring data from paper forms to online system
• Checking application forms and personal documents
• Contacting applicants by telephone to correct errors or omissions
• Answering ad-hoc queries via telephone or e-mail
• Contacting former employers
• Running checks using third party applications

The role offers the opportunity to work in a modern IT based office covering all aspects of the administration of Background screening reports. There will be telephone and e-mail interaction with clients and applicants, but there is no selling involved.

Requirements

Given the importance of the work we do, we look for people with an eye for detail and accuracy when checking documents and entering information onto a database, good internal and external communication skills and a good telephone manner. You must also be well organised and be able to prioritise workload. The industry is continuously going through a period of change so there is a requirement to learn new systems quickly and pick up new processes accurately.

Full training will be given on DDC processes, but applicants should possess good IT skills (i.e. able to use Office suite, e-mail and web applications).

More details

Starting salary is £12 per hour. DDC operate a clear role progression allowing the successful applicant to increase the hourly rate by completing further training.

The position of background screening administrator is for 5 days a week based on a 8 hour working day (8.40am to 5.00pm with a 20 minute lunch break). A 4 day per week working option may be considered for the right candidate. Applicants should have previous experience or a suitable academic record, but we are willing to consider somebody if they possess adequate skills and interview well. Existing holiday commitments will be honoured.

The preferred candidate will be required to apply for a basic disclosure and be screened to BS7858 standards due to the work that we do. All employees are encouraged to progress to Countersignatory and will be subject to DBS approval. DDC provides a positive working environment in pleasant surroundings.

Applying

If you have the necessary skills, please send a covering letter or message, including why you are applying for the job and your CV, plus any other information you wish to be considered by Friday 3rd May 2024. You can see more details at www.ddc.uk.net/about-ddc/jobs. Early applications are preferred.

If you have applied previously and are re-applying, please state this in your letter/message and provide some information about why you would like the role.

We look forward to hearing from you.

Job Types: Full-time, Permanent

Pay: From £12.00 per hour

Expected hours: 40 per week

Benefits:

• Additional leave
• Company events
• Company pension
• Free parking
• Transport links

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 03/05/2024