Banconista / Barista

We, at Swoon, are an innovative and artisanal Gelato company. The quality of our delicious products and the welcoming attitude of our staff is key to our success. We are passionate about providing true Italian Gelato! Our gelaterias are bright and attractive with artisanal drinks and coffee on offer, as well as revolutionary new gelato products!

We’re looking for bright, energetic people to join our growing Swoon brand at our Cardiff store, located opposite the Castle.

About the role

Your role will be to provide exceptional customer service and make the Swoon experience enjoyable for every customer. You will be expected to interact with customers on a daily basis, serving gelato, decorating gelato cakes, making the perfect coffee and more. You will need to be flexible, efficient and tidy at all times.

What we’re looking for

You will need to have excellent communication skills, excellent attention to detail, and the passion for all things hospitality.

You will be someone who thrives on working during busy times and is a team player. You must be available to work during school/university holidays.

Previous experience working in a hospitality environment is preferred but not essential as full training will be provided. Availability to work weekends and evening shifts are essential, being our busiest times.

Your warm and friendly interactions with our customers will cement their loyalty to our brand.

To learn more about our Swoon and award winning products visit our website at www.swoononaspoon.co.uk

Job Types: Part-time, Zero hours contract

Pay: £8.60-£11.44 per hour

Expected hours: 8 – 20 per week

Benefits:

• Discounted or free food
• Employee discount
• Store discount

Schedule:

• Weekend availability

Supplemental pay types:

• Tips

Work Location: In person

Reference ID: DS/Card/03