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SalaryJob summary
Hospital porters provide a varied and supportive role to clinical and non-clinical teams. This includes the movement of patients on beds, trolleys and wheelchairs. It also involves the movement of equipment, medication, medical gases, post, patient notes, patient meals, consumables, waste, samples and test results from one place to another; enabling care and services to continue.
Able to demonstrate written and verbal skills in English in order to deal with staff at all levels within the organisation
Express a sympathetic and diplomatic nature, especially when dealing with sickness, bereavement and distress
Electronic communication device skills
Main duties, tasks & skills required
MAIN DUTIES & RESPONSIBILITIES:
1.Work in a safe, courteous, and confidential manner whilst following Trust Policy and associated Standard Operating Procedures relating to the task being conducted.
2.Be in designated place of work from agreed shift start time to agreed shift end time. To maintain a level of portering service throughout the Trust and or your designated work area by following a planned schedule of work as well as making flexible alterations when required.
3.Assist patients into wheelchairs and onto beds; ensuring their comfort in readiness for transport to a designated area.
4.Move patients by wheelchair or bed or stretcher around the hospital site from various wards and departments and can involve some distance including, where directed, using the internal ambulance.
5.Assist patients requiring support on discharge from nursing unit or treatment area to the hospital exit points.
6.Ensure patient safety during transport by keeping regularly used equipment such as wheelchairs and trolleys clean; reporting improperly working equipment to supervisor for repair and storing in readily accessible area.
PLEASE READ THE FULL JD and PS for list of responsibilities.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person specification
Qualifications
Essential
- Basic level of education in literacy and numeracy (E)
Experience
Essential
- Able to work as a team member (E)
- Dealing with the public and ability to work under pressure (E)
Desirable
- Organisational skills, sorting post
Additional Criteria
Essential
- Physically able to undertake all duties and comply with all relevant Trust policies (E)
- Flexible and reliable for the needs of the service (E)
- Willingness to suggest, assist and implement any changes to improve our standard of care (E)
- Must hold a UK driving licence up to a maximum of 6 points due to Commercial Vehicle Insurance (Applicable Porter Driver posts only) (E)
- Able to work with minimum supervision and to work within established guidelines (E)
Desirable
- Minimum 2 years driving experience (D)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
