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SalaryJob summary
This is an exciting opportunity to be involved in UHB's Teledermatology service. You will be at the forefront of the service, preparing for clinics, meeting patients, typing up medical histories and assisting qualified photographers in taking high quality images of skin lesions.
We are looking for an organised, motivated individual who is skilled in administration, can use basic computer software and is personable. You will provide a comprehensive and effective service to support the smooth and efficient running of the community-based Teledermatology Photography service.
You'll be working in a supervised and supportive environment, and be required to communicate effectively and courteously with a range of internal and external personnel, patients and carers. You will need to provide a high level of customer service delivery when coming into contact with patients.
You'll be based mainly in community clinics in Solihull and Washwood Heath, but may be needed across any of the UHB hospital sites to support the service so will need to be able to travel.
You will be working as part of the Clinical Photography team alongside other staff within the department, undertaking admin processes accurately and efficiently to assist in providing a service to multidisciplinary teams across the Trust.
Main duties, tasks & skills required
You will work alongside our photographers as well as using a variety of Trust systems to outcome
appointments. You will need to:
- Manage your own workload on a daily basis to meet the demands of the service.
- Work closely with Teledermatology photographers to run efficient appointments.
- Provide support to temporary bank staff within the Teledermatology Service
- Complete necessary clinic preparation and ensure all paperwork is completed accurately and saved securely.
- Maintain appropriate levels of stock to meet the photographic requirements of each individual site.
- Accurately take notes, following processes and protocols to ensure all patient information and clinic information is accurate, complete and thorough.
- Be able to work in a fast paced clinical environment and able to deal with last minute changes or issues in a calm and professional manner.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person specification
Qualifications
Essential
- Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4
Experience
Essential
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy office / customer care environment
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy office / customer care environment
Desirable
- Experience of working in Healthcare
- Experience of Trust systems
Additional Criteria
Essential
- Travel between sites with-in UHB.
- Able to communicate easily and effectively with staff of all levels and of all specialties.
- Work effectively and flexibly as part of a team to meet the needs of the services
- Must be able to demonstrate an understanding of equality and diversity
- Networking skills and ability to build working relationships within and out with the Trust.
- Good negotiating skills.
- Able to apply guidelines and policies in complex situations
- Strong analytical, problem solving and numeracy skills
Desirable
- Prepared to be flexible with hours worked.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
