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SalaryJob summary
The Private and Overseas Patient team are looking for an enthusiastic individual to join their friendly team based at the world renowned Queen Elizabeth Hospital.
The successful candidate will ensure all overseas and private patients are identified, interviewed and invoiced as appropriate in line with local and national guidelines.
Excellent communication skills are essential as the post holder will be dealing with complex and sensitive information on a daily basis.
For more information on the position, please contact;
Simon Evans, Head of Credit Control - 0121 371 7405 or Dawn Doherty, Private and Overseas Patient Deputy Manager - 0121 371 5627.
Main duties, tasks & skills required
*Please Note : For a full list of the main duties of this vacancy, please see attached Job Description*
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description
*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*
Person specification
Qualifications
Essential
- A good standard (minimum GCSE) of general education is required. Maths and English grade C passes essential.
- Must possess significant IT skills including Microsoft
Experience
Essential
- Minimum of 2 years in a large healthcare organisation
- Experience of dealing with the public in contentious situations
- An understanding of the finances in healthcare organisations
