AddressBank Project Worker
Ealing Care Services, London, W3
£13.75 (effective from 1 April 2024)
Hours as and when required
Do you need flexibility in the days you work? Our bank roles (sometimes referred to as “relief roles” in other companies) mean that you will be able to choose from available shifts and have the benefits of a consistent workplace combined with opportunity to build positive relationships with the individuals we support. However, you’re not guaranteed shifts every week as hours are worked as and when required.
Are you passionate about supporting people, able to work under pressure and manage challenging situations?
If this sounds like you then we may have your perfect opportunity!
We’re looking for an experienced Bank Project Worker with a passion for supporting people with complex needs to live as independently as possible, someone who values kindness and patience and who treats others with dignity and respect, to join our established team at Ealing Care Services and be part of something rewarding.
Ealing Care Services provide housing support and personal care to those with a range of mental health issues in Acton, London.
We value our team and encourage learning and progression through our comprehensive induction programme, as well as on-going training to develop new and existing skills and encourage progression. Sanctuary has their own Learning and Development Academy, who provide a wide range of training courses, open to all.
Sanctuary also offers a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.
Read more about Ealing Care Services on our website
The role of Bank Project Worker will include:
- Ensuring that relevant support is provided to encourage our customers to maximise their own potential and level of independence
- Assessing customers’ needs by writing and updating support plans
- Being a first point of call to receive and direct all customer queries
- Developing professional relationships with customers, ensuring that they maintain personal choice, privacy, and dignity
- Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
- Handling occasional emergency situations
- Keeping accurate and high-quality written records
Skills and experiences:
- Experience of working with vulnerable adults, people with mental health need or substance misuse is essential
- A positive, can-do attitude
- Ability to work as part of a team and on own initiative
- Ability to hit the ground running and work under challenging circumstances
- Good communication skills
- Adaptable to internal and external changing demands
- Basic knowledge of Microsoft Word and Excel or similar
Why work for us?
We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.
No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.
We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.
We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.
Are you ready to be your best?
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- £13.75 per hour (effective from 1 April 2024)
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- A wide range of learning and development opportunities
We’re proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here
Download our Recruitment Pack to learn more about Sanctuary culture and how you can #BeYourBest
Closing Date: 26 March 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our careers page, or find us on Twitter, Facebook, LinkedIn and YouTube.
Together we can be our best so that our customers can be their best.
#BeYourBest
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
