Job description
Would you like the opportunity to work at Lord's, the Home of Cricket and the most famous cricket ground in the world?
Marylebone Cricket Club (MCC) is looking for enthusiastic individuals to join our Bar & Waiting team ahead of another busy cricket season at Lord's.
Lord's is a sports and events venue where the best want to perform, both on and off the field. We take pride in our reputation for providing some of the finest food and service within the sports industry.
Are you someone who can be attentive to our guests, go the extra mile and create unforgettable memories?
If you believe you have what it takes to join our team, then we would love to hear from you!
Our Values
Smart
Knowledge, intelligence and elegance sit behind everything we do.
Attentive
Our premium service - emotional attention from our staff that go the extra mile for our guests.
Original
We don't just maintain standards and traditions, we evolve and we improve them.
These bar and Waiting Staff roles involve:
Completing room setup & breakdownCounting kit & stockAttending briefings Providing a warm and friendly welcome to customersServing food and beverages with the highest standard Effectively and efficiently responding to customer queries and needsEnhancing the customer experience when the opportunity arises and going above and beyondLearning and retaining product knowledge that can be confidently passed on to customersActing as an ambassador for the prestigious Lord's brandMaintaining our high presentation standardsAdhering to uniform standardsFollowing correct procedures regarding room setup and breakdownComplying with Health and Safety procedures at all timesWe welcome applications for these bar and Waiting Staff roles from candidates with any of the following skills or attributes: waiting, restaurant, hospitality, catering, operations, customer service, events, bar, and food and beverage assistant.
Additional InformationZero-hours contract offering flexibility.
BenefitsFull training providedHoliday payProgression and promotion opportunitiesEssential SkillsTeam player who is flexible and reliableAbility to deliver exceptional customer service with a smileGood communication skills and someone happy to speak to customers to offer recommendations and informationAbility to work well under pressure in a fast-paced environment and thrive on a challengeWillingness to learn about the food and drinks served, including allergensGood food and drinks knowledgeTake pride in contributing to the enjoyment of our guestsA high standard of personal presentation and hygieneHardworking and proactive in solving issues and queries that may ariseApply now for the opportunity to contribute to our renowned hospitality experience as bar and Waiting Staff.
About CompanyMarylebone Cricket Club (MCC) owns Lord's Cricket Ground in St. John's Wood, London. It is an exceptional venue, steeped in history and grandeur, with our own in-house Catering, Hospitality and Events team renowned for delivering events & experiences of the highest quality.