Benefits Subsidy and Systems Officer - Rugby

Benefits Subsidy and Systems Officer - Rugby

GBP26.92ph

Contract - Full Time

Duties/Responsibilities:

• To work with the Benefits Team Leader to deliver a service that meets the needs of clients and safeguards public funds.
• To ensure that all decisions are made in accordance with legislation, local policies and procedures.
• To work with the Benefits Team Leader to undertake the annual recalculation of benefits claims as part of the annual billing process.
• To test system releases and implement new system functions, effectively communicating any changes to the team.
• To work with the Benefits Team Leader on the completion of the initial, mid-year and final Housing Benefit Subsidy claims
• To work with the Benefits Team Leader and external auditors to complete the audit work in support of the Housing Benefit Subsidy audit, from initial case selection to sign off of the claim by the Department for Work and Pensions.
• Five years' experience of assessing claims for Housing Benefit and Tax Reduction.
• A good understanding of the legislation used for decision making regarding Housing Benefit and Tax Reduction.
• A good understanding of the Housing Benefit subsidy audit process.
• Three years' experience of completing Housing Benefit subsidy workbooks and working with external auditors.
• Proficient in using the Civica Open Revenues system.
• Experience of using IT systems to input and retrieve information accurately.
• Experience of supporting team members with the delivery of Housing Benefit and Tax Reduction.
• Ability to work in partnership, network, influence, problem solve, overcome barriers and apply solution focused approaches.
• Experience of explaining complex issues in a face to face, telephone based or video based environment.

To find out more information please contact Lily at

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.