Bid Patrol Member

Overall purpose:

Argenbright Security Europe Limited (ASEL) provides integrated security solutions through the provision of technology products and human security resources. Our solutions bridge the gap through the provision of risk based integrated security solutions, deployed through our unique ASEL Risk Modelling approach specifically designed for urban centres.

Intelligence & Deployment – ‘Turning data into intelligence-based business action’. Intelligence and deployment are two key elements which underpin the operational delivery of the ASEL risk Model (ARM). As a member of the Bradford BID Patrol Team, you will be at the cutting edge of UK business crime reduction and intelligent crime management. You will be a critical part of the most effective urban centres operation in the UK.

Hours: 40

Shift Pattern: 5 Over 7 Covering evenings and weekends.

Pay Rate: £13.50

Main duties & key responsibilities:

Provide a high visibility, reassuring and friendly presence, and safe environment in and around Bradford City Centre, reacting to threat risk and harm, appropriately and as per you’re training every time.

Visiting BID Businesses daily and engaging with store and business colleagues. Maintaining an updated contact list of business leaders on the BID Base software platform.

Operate in a professional manner. Offering excellence in customer service to BID businesses, members of the public, the local authority, and the BID team.

You will check intelligence updates daily at the start of your tour of duty and ensure you are aware of target subjects likely to impact BID businesses.

You will target agreed priority prolific and persistent offenders with a lazer focus reducing crime and risk across the Bradford City Centre area.

You will communicate daily with the ASEL CIC and maintain compliance with BID business visit schedules unless directed to different stores or sites based on CIC instruction or direct instruction from the BID team. You will always follow the instructions of the ASEL CIC.

You will report every incident and all intelligence via ASEL Guarded on Duty regardless of how small and complete daily DILO reports as required.

You will gather evidence for UK Police investigations including MG11 Police Statement completion and CCTV exhibiting where required and assist businesses who have already detained offenders supporting with evidence collection and identification.

You will respond to calls in a timely fashion to the BID radio communications system and or mobile phone call and acknowledge radio and phone calls every single time.

You will support visitors to the town or city centre by providing wayfinding information to visitors.

You will deal with sharps, waste, and debris as and when identified following the appropriate process

You will attend and support monthly Business Crime meetings and support the Business Crime Manager when required.

You will work in partnership with the Neighbourhood Police Team, the outreach team and support Days of Action where required.

You will support Police Prosecutions by attending court and giving evidence when required.

You will offer first aid support when required as a first responder.

Direct report responsibilities - You will have no direct reports, however you will be expected to act in a leadership capacity during any incidents occurring on your tour of duty taking ownership of the situational leadership and completing dynamic risk assessments.This role will include identifying and dealing with high-risk situations within the retail / business community environment, this is a highly rewarding role positioning the successful candidate well for future professional development and progression within the organisation.

Internal working relationships - You will work hand in hand with the ASEL Command and Intelligence Centre who will be your main point of contact during your tours of duty.You will work as an extension to the Business Improvement District team representing their brand and delivering enhanced credibility and professionalism across the urban centre.

External working relationships - You will be expected to work closely and foster meaningful professional relationships with BID businesses and managers offering advice and guidance and reassurance during and post incident.

You will visit BID businesses regularly becoming an extension of their own teams.

You will work collaboratively with your Neighbourhood Police teams, building meaningful professional relationships bridging the gap between BID businesses and Police. You will be the main point of contact for all local Police engagement supporting the BCRP manager.You will work closely with the local Business Crime Partnership building meaningful professional relationships and identifying opportunities for collaboration and information sharing.

Additional information:This role will require flexibility in terms of shift allocation and will from time to time require short notice changes to visits and or potentially days and times for shifts to ensure the model remains risk based enabling us to respond to threats as they are identified.

This role is a 5 days in 7 role and for that reason weekend working is mandatory, this will be balanced with scheduled weekends where you are not rostered to work supporting work life balance where possible.For this role you will be issued with appropriate personal protection equipment. You will be required to ensure your equipment is well maintained and in good condition at all times.

Responsibilities & Requirements:Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.The above information is not exhaustive, and you are required to undertake such duties as may reasonably be requested within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Essential

Door Supervisor or Close Protection License

IT literacy, comfortable using mobile devices and app-based services

Smart appearance and takes pride in how they look

Good communication skills both oral and written

Desirable

Experience working in the UK Policing sector (Police / PCSO / Council Warden)

Ex Military experience

SIA CCTV License

Basic IT qualification (L2)

Basic customer service qualification (L2)

Experience dealing with conflict in the retail security environment

Experience working with UK Police

Equality & DiversityASEL values the diverse skills and experience of its employees and is committed to achieving equality of treatment for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through good equalities and diversity leadership and management.