Bodyshop Advisor

Sytner Luton is looking for a Bodyshop Advisor.
Your role
As a Sytner Bodyshop Advisor, you will meet and greet our customers and give them the highest level of care and attention. You will manage repairs through from start to finish, providing an initial assessment of the cost of vehicle damage, monitoring the vehicle's progress as the repair is undertaken, liaising with the customer to keep them up to date and with insurance engineers to gain authorisation for repairs and then invoice the job once complete. You will work closely with the Aftersales Manager to ensure that customer care always comes first and repairs are completed within agreed timescales.
Your profile
Whilst previous experience in the role would be beneficial, it is not essential as training can be provided. We are looking for someone who is a great communicator, able to operate efficiently in a fast paced environment whilst showing genuine care for customers and striving to hit sales targets. If you take pride in your standards, can manage your time effectively, enjoy being part of a busy team and take satisfaction from achieving goals, this could be the role for you.
We welcome applications from experienced Bodyshop Advisors, Estimators or Vehicle Damage Assessors, however if you can demonstrate first class customer care skills, strong organisational skills and accurate administration with an eye for detail, we can provide a long term training and development plan which will allow you to gain industry recognised qualifications such as Audatex accreditation.
Rewards
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement - 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work