Booking Agent

Booking Agent
Ealing, London
£25,000 - £30,000 + Potential Bonus + Yearly Salary/Performance Reviews + Progression + Training + Discount Purchase Offers + 22 days annual leave + Pension + Great Culture + Mental Health Support
Are you a Booking Agent with excellent communication skills and attention to detail? Do you want to work for a company where you can showcase your skills and progress your career?
This company are a very well known automotive provider with glowing customer reviews and an excellent place to work reputation. Due to extensive company growth they are looking add to their Booking Agent/service team where you can join a supportive team that will push you onwards and upwards.
In this role you will work as part of a supportive and energetic team where you will organise booking and appointments, take telephone calls delivering exceptional customer service and preforming additional administrative tasks. As you will be working for an automotive provider a drivers license will be advantageous so you can move vehicles on site.
The ideal candidate will have brilliant customer service skills and a high attention to detail when dealing with administrative tasks and duties. You will need to have exemplary communication and relationship building capabilities when speaking to customers on the phone, as well as obtaining a drivers license. You will need to be able to commute to the Ealing office 5 x per week. If you are passionate about cars/automotive industry that would be an added benefit.
This is a great opportunity to join a company that will put effort, training and development into you so can progress you career and increase your skillset, all whilst working with a fun and caring team.
The Role:

• Work within a supportive and energetic team environment
• Organise bookings and appointments efficiently
• Provide exceptional customer service via telephone communication
• Perform various administrative tasks as needed
• Possessing a driver's license is advantageous for moving vehicles on site

The Person:

• Exceptional customer service skills and keen attention to detail required
• Proficiency in administrative tasks and duties is essential
• Strong communication and relationship-building abilities, particularly over the phone
• Possession of a valid driver's license is necessary
• Must be able to commute to the Ealing office five days a week
• If you are passionate about cars/automotive industry that would be an added benefit