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Form of work
SalaryAbout ACHE
ACHE deliver high quality healthcare with community-based contracts, utilising local and national clinical expertise. We offer the opportunity to develop new sources of income, work in partnership with the commercial sector and increase efficiency, all while maintaining the same quality, values, and ethos as the NHS.
About the Role
We have an exciting opportunity for a Referral and Bookings Senior Administrator to join our team. Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of Customer Service to patients, colleagues, and external organisations at all times.
We are looking for someone who can.
Mentor and guide the team to provide comprehensive administrative support to healthcare professionals, managers, and staff members.
Manage team workload and set tasks for them to ensure skills are utilised and the team run efficiently.
Become a SystmOne mentor so staff can look for you for support and guidance.
Provide exceptional customer service to patients, visitors and staff members.
Pro actively look at clinic capacity and change appointment slots or add/remove clinics depending on demand.
Assist with the mobilisation of new contracts.
Lead team meetings and take minutes where required.
Prepare briefs to update senior management as required.
Organise/book meetings and events with attention to detail.
What you’ll bring to the role:
Strong written and verbal communication skills
Self-motivated induvial
Problem solver
Excellent telephone manner
Excellent organisational skills and attention to detail
Highly proficient in Microsoft Office and other systems
The ability to learn and adapt to new internal systems
Self-motivated and self-starter with the ability to prioritise and schedule work independently
Why work for us?
25 days holidays plus bank holidays
Buy and sell annual leave scheme
Refer a friend scheme
Company pension
Company sick pay scheme
Life assurance scheme
Bluelight Card- 100’s of discount and cashback options
Performance review with a training and development plan
Employee discounts portal
Cycle to work scheme
Tech scheme
