Address
Form of work
SalaryBookings Advisor Required
Package/ Benefits:
- Salary 24k basic with an OTE of 27,600k.
- Bonus Scheme
- OT available
- Discount Schemes
- Enhanced Family Leave
- Life Assurance & Private Medical Care
- 25 days Holiday & bank holidays.
- Staff Referrral Scheme
- Pension Scheme
- Opportunities for Career Progression
- Company Events
- Mon-Fri with 1 Saturday in every month (half day)
Job Role: As a Bookings Advisor you will be responsible for making customer service, MOT and repair bookings for a variety of Prestige Brands. Provide support to customers with their enquiries to make accurate bookings and identifying opportunities to improve customer experience. Keep customer notes up to date including future booking dates, customer details and vehicle details. Communicate offers clearly with details of the benefits to customers and follow up on customer enquiries with the Aftersales departments.
Experience/ Qualifications:
- Experience of working in a customer-centred role, either in person or over the phone is essential
- Great communication skills
- Attention to detail and accuracy with data processing
Company: Working for one of the UKs largest family Automotive groups, with multiple high end prestigous brands.
