At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive.
We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
POSITION TITLE: Branch Administrator
REPORTS TO: District Administrator
Konecranes is looking for a professional individual to fill our Branch Administrator role. As a Branch Administrator, you will be handling the administrative duties for our Port Service business. We are seeking a highly organized individual who is self-motivated and can work independently. You will be expected to work quickly and efficiently to ensure your tasks are completed in a timely manner. If you are organized, tactful, and are interested in working with one of the leading companies in the industrial manufacturing field, look no further than Konecranes!
PRINCIPAL RESPONSIBILITIES:
Responsible for processes and associated procedures and business rules for the following:
- Administration of company vehicles, cell phones, and credit cards
- Assist management teams with meeting administration and travel bookings
- Compile and keep track of MSHA and subcontractor hours
- Assist customers and vendors with Certificates of Insurance when necessary
- Training confirmation and travel bookings
- Managing personnel profiles in systems (SAP, Siebel, PC, etc)
- Order and manage company printers and copiers
- Order office supplies, business cards, and marketing materials for branches
- Ensure hourly time entries in Siebel are correct and according to Company policy
- Assist business units with their payroll approval process, ensuring time is reported accurately but with minimal administrative time spent by front-line employees
- Escalate any recurring issues, and assist with process improvement
- Coordinate between the front-line employees and the corporate payroll group to ensure maximum efficiency and accuracy
- Enter expense reports into SAP on behalf of team members
- Process AP bills that are not sent to FSSC and work with vendors to update their remit to information
- Agreement and asset creation and/or review
- Use the current Siebel system in the agreement entry process efficiently
- Develop competency and use processes and tools provided for this role.
- Use queries and reports to assist in daily job functions.
- Strict adherence to the organization’s agreement requirements and order process flows relating to the sales and service handbook guidelines.
- Coordinate customer data maintenance
- Execute all functions in line with the applicable delegation of authority
- Review invoicing data for accuracy and ensure compliance to customer requirements
- Complete the invoicing process within SAP
- Send invoices to end customers
- Maintain customer contact information and billing requirements
- Complete customer follow-up to ensure the receipt of invoice and payment expectations
- Assist in resolving customer disputes, sometimes working with other internal groups
- Submit invoices to customer third party billing sites as required
- Other duties as assigned by supervisor
EXPERIENCE: Must have 2-4 years of experience in office administration related duties. Knowledge of basic accounting and office administration principles required. Must have well-developed data entry skills including speed, accuracy, and experience with Microsoft Office products. Must be very proficient with Microsoft Excel. Must have professional telephone skills, good interpersonal skills and multi-tasking and prioritizing abilities.
OTHER REQUIREMENTS: Must be dependable, willing to work additional hours, as required and be team-oriented.
EDUCATION: High School Diploma or equivalent required. Associate’s degree preferred.
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.