Broker Management Administrator

Job Title: Broker Management Administrator

Vacancy Type: 12 Month FTC

Location: Bracknell Hybrid 1 day office based 4 days WFH

Salary: Up to £26,000

Hours: Monday to Friday 9 am to 5:30 pm

Benefits:

• Benefits
• 25 Days holiday
• Private medical cover
• Life Assurance 4 times salary
• Pension (contributory employer contribution up to 8%)
• Discretionary bonus scheme
• Free onsite parking
• Onsite restaurant
• Dental insurance
• Health shield
• Annual Bonus of up to 10%

About our Client:

Our client does not just offer exceptional residential mortgage loans, they're grounded in core values of fairness, accountability, a customer-first mindset and complete transparency, they have redefined the mortgage lending experience.

This isn't just a workplace it is a platform for your success, our client offers support and training to undertake the CeMap. They are dedicated to narrowing the gender pay gap, ensuring that every member of the team is valued and rewarded equitably. As well as performance related incentives.

Our client has been recognised for outstanding customer service and have earned a distinguished award, which a testament to their relentless pursuit of excellence within this sector.

Forget about the commuting hassles because they cover travel costs and provide hotel accommodation when commuting to training, quarterly events or team-building events. The office is a space that has received accolades for its design and functionality, with bright working spaces, an onsite gym, a business lounge and garden café.

About the Role:

This position will need great attention to detail and you will be responsible for undertaking due diligence and admin tasks associated to the on boarding new distribution partners including company and broker set ups. The position will also manage the distribution of procuration fees to the panel of partners. This is well suited to anyone working on a position where they work with brokers, have great admin skills and attention to detail, when carrying out due diligence checks.

Responsibilities:

• Management of the end to end due diligence process for origination distribution partners and broker intermediaries
• To effectively register and set up broker companies and individual brokers in line with policy and processes
• Resolve issues identified with broker/broker company set ups and manage pipeline activity
• Become an expert in use of Lender Portal and CRM
• Adhere to all processes and policies, ensuring that excellent quality assurance results are consistently achieved
• Management of daily tasks, activity and enquires that fall into the Broker Management inbox and ensure all turnaround times and SLAs are met
• Management of the distribution of procuration fee payments for panel partners
• Establish an excellent working relationship with all members of Lending Services and internal departments
• Management of distribution data to ensure we have up to date contact details for our distribution panels
• Control and management of Broker access in Lender Portal and all CRM data, ensuring all records are accurate and up to date
• Maintain Dashboard Regional data, ensuring data assigned to correct region and facilitating change requests
• Monthly production and distribution of MI reports for our key panel partners
• Provide testing support when new functionality/systems and processes are introduced
• Support the Director of Lending Services in any additional tasks required

Experience required:

• Excellent attention to detail
• Experience gained in a similar role processing administrative task, working with brokers
• Mortgage sector experience is desirable nut not essential
• Good word and excel skills are highly desirable

Trusting Stellar Select:

At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success.

Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness.

Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes:

• Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success.
• Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career.
• 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role.
• Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction.
• Negotiation of Job Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your expectations.
• Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions.
• Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process.
• Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests.
• Referral Programs: Spread the word and be rewarded.

For more information regarding the role of Broker Management Administrator please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC