Building Society Clerk / Receptionist

We are looking for a Building Society Clerk / Receptionist to join our client on a permanent basis in their Barnstaple office. The role will be varied and will suit a dynamic and highly organised individual who enjoys both people contact and administration.
Benefits

• 36.25 hours per week / 5 days per week including the requirement to work Saturday mornings.
• 20 days annual leave plus bank holidays increasing to 25 days annual leave after three years' service.
• Opportunity to carry over 1 week's holiday into the following holiday year.
• Annual salary review.
• Death in service 3 x annual salary.
• Access to Westfield Rewards and Health scheme.
• 24-hour external Employee Assistance Programme helpline.
• Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving and Private Medical Insurance.
• Introducing clients and team member commission schemes.
• Pension 3% rising to 4% (but matched up to 6% after 4 years' service).
• Enhanced Maternity and Paternity after one year's service.

Main Duties

• Opening the office ensuring the reception area and meeting rooms are kept clean and tidy.
• Answering the telephone, directing calls, and taking and passing on messages accurately and efficiently
• Providing a professional and good impression of the Firm whether that be via face to face, over the phone or through written communication.
• Preparing and franking outgoing post as well as receiving, opening, and distributing post and deliveries.
• Providing full cashier and administration service on behalf of YBS agency in accordance with their procedures and business requirements.
• Inputting, retrieving, and presenting computerised data.
• Maintaining and updating client data on YBS computer systems and filing systems in line with Data Protection Act requirements.
• Promoting YBS products and services to increase agency business.
• Identifying YBS customer requirements, using an enquiry form, to enable you to match and sell products according to their needs.
• Managing deposits and withdrawals.
• Communicating with external visitors and contractors, to ensure that they are signed in and out of the building to comply with fire safety procedures.
• Providing ad hoc accounts administration and secretarial support reporting to the Partners and Managers of the office.
• Managing meeting room diaries, and client hospitality.
• Audio and copy typing, photocopying/binding documents, and scanning and handling incoming and/or outgoing correspondence into the Document Management System.

Attributes, Skills, Experience and Qualifications
Ideally the successful candidate will have the following attributes, skills, experience, and qualifications:

• Outgoing, socially confident, and emotionally controlled.
• A positive attitude, friendly, and approachable.
• Resilient, able to multi-task, and work independently / flexibly.
• Adaptable, organised, and conscientious.
• Takes the initiative, ability to prioritise, and meet deadlines.
• Discreet, professional, and team orientated in approach.
• Passionate about all areas of internal and external service
• Efficient and accurate typing skills.
• Excellent oral and written communication.
• Sound working knowledge of technology including MS Word, Excel, and Outlook.
• Recent experience of working in a similar position or customer / client facing administrative role.

KSBarnstaple

Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.