Business Admin And Customer Service Trainer/Assessor

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.
Job Title: Business Adminand Customer Service Trainer/Assessor
Location: Home/Field based - Must be flexible with travel throughout the Newcastle area
Salary: up to £28,000 (Depending on skills and experience)
Type: Full Time, Permanent
Duties:
- Assess, coach and support a caseload of learners working towards qualifications in Business Administration and Customer Service up to Level 4.
- Managing your diary efficiently to ensure timely assessments and reviews are conducted.
- Support learners to achieve Functional Skills Maths and English to level 2.
- Deliver a blended learning approach with the majority of delivery taking place remotely together with face to face visits only as required
- Organise and maintain documentation on learners' progress.
- Support, advise and motivate learners.
- Overcome barriers to learning and adapt delivery to meet learner’s needs.
Criteria:
- Must hold a Level 3 Teaching qualification (PTLLS/AET) and ideally hold a recognised Assessor award (D32/33, A1, CAVA or TAQA) 
-  Experience of delivering full Apprenticeships in Business Admin and Customer Service.
- Must hold own Level 4 qualification in either Business Admin or Customer Service.
- Must hold strong Customer Service competency.
- Must be comfortable with and ideally have experience of online and group-based training delivery.
- Full clean driving licence and own vehicle.
-  Must be flexible with travel. 
Please note:
 
KM Recruitment receive a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days, then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.