Business Administration Apprenticeship GRIP ACTIVE LIMITED

What you will do in your working day

• You are responsible for managing the stock and replenish any new inventory.
• You will be the first point for contact for all logistics related to shipments, order updates and customer inquiries. On site and off site staff will help you to run everything smoothly.
• You will ultimately help the business to stay up to date with any inquiries and order processes, and having the opportunity to add value to the business.
• Management of all customer orders through website and other platforms
• Keep track of all shipments, returns and exchanges.
• Stock management and stock replenishing regularly
• Ensuring that all customer inquiries are dealt with professional and friendly attitude.
• Ensuring communications are accurate, consistent and delivered on time.
• Staying ahead of industry and social trends Improving the overall customer experience
• Providing support to employees
• Manage the company’s operational projects Learn how to understand customer behaviour
• Monitor the effectiveness of delivery time of each order

The training you will be getting

Training for this qualification will be provided by ourselves at SCCU Group, an Ofsted good training provider. Our tuition is all delivered in the workplace and bespoke to your particular role.

• Business Administration Level 3 Standard, 18 months practical with an additional 2 months End Point Assessment period
• Functional Skills in Maths, English (if required)

What to expect at the end of your apprenticeship

The role offers long-term security and the opportunity to progress into a permanent position.