Business Administrator

Your new company
Ensors is one of East Anglia's oldest, most respected and fastest growing firms of Chartered Accountants with five existing locations in Suffolk & Cambridgeshire. You will be joining us at an exciting time, as we launch our brand-new office based in the centre of Norwich. The office is due to open during March 2024.
Your new role
You will be heavily involved in setting up and running administrative procedures to enable the new office to run efficiently, and to support staff in the delivery of their service lines, enabling them to free up more of their time to focus on chargeable client work. You will be liaising with a wide variety of internal contacts on a daily basis, as well as clients and suppliers. Given that it is a new site, flexibility will be required, in order to cover evolving administrative requirements as both the role and the site develop.
Responsibilities will include (but are not limited to):

• General office administration: reception duties including dealing with post, call handling, scanning and serving refreshments for client meetings.
• Facilities management including health & safety, dealing with maintenance and cleaning contractors. Overseeing general office supplies and re-ordering items as necessary.
• Group administration: work planner amendments, deadline spreadsheets amendments and monitoring, open audit file deadline monitoring, monthly reconciling of the billing sheet and raising bills.
• Client administration: system updates on client contacts database, preparing client-engagement forms including electronic verification, preparing engagement letters, completing ongoing Anti-Money Laundering review paperwork, bank letters, authority letters and solicitor letters, dealing with client satisfaction reviews, Companies House filings, and conducting Land Registry searches.
• Ad hoc tasks: binding of hard copy documents, preparation of tender documents in PowerPoint, organising group events, mailshots, and making accommodation/travel bookings on behalf of team members.

What you\'ll need to succeed

• A strong background in administration with solid experience to support this (a professional services background would be helpful but is not essential)
• Exceptional time management and organisational skills
• Capable of working independently and without close supervision
• Capable of multitasking, working on your own initiative and being proactive
• Ability to exercise complete discretion and confidentiality regarding our work
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint
• Awareness of GDPR and its application in the workplace
• Must have a full UK driving licence and access to your own transport, to facilitate occasional visits to other Ensors locations

What you\'ll get in return

• Death in Service
• Dress for your diary
• Enhanced maternity/paternity leave
• Flexible working
• Free parking
• Health cash plan
• Holiday Purchase
• Private medical insurance
• Shopping Discounts
• Sick pay
• Social events
• Staff awards scheme
• Well-being support
• Cycle to work
• Pension

Great remuneration package
What you need to do now
Call Kim on or email your CV.
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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