Address
Form of work
SalaryThe Role
Do you pride yourself on driving excellent standards of delivery?
London Business School are looking for a permanent Business Analyst Manager to join us in Technology. You will lead, motivate and develop a team of Business Analysts within our wider Business Analysis and Change team.
The Business Analyst Manager will work closely with the wider members of the Technology team to deliver Business Analysis, resources and services to all School projects and initiatives as required. You will also collaborate with Change Managers, Product Manager and User Experience Designer under the leadership of Head of Business Analysis and Change.
Main Responsibilities
- Ensure the team and school use best practice techniques to understand and analyses business problems and opportunities that enables the School to achieve its strategy, whilst ensuring customer-centric design principles are followed.
- Lead, manage and oversee demand planning and concept/feasibility work and where required ensure appropriate business applications are architected, procured and successfully implemented.
- Support discovery, concept, design and implementation phases of process and Technology changes, working closely with business stakeholders to define objectives. In doing so, making clear recommendations to enable strategic decisions.
- Process complex data and apply technical knowledge when conducting root cause analysis to identify solutions to complex issues/unique requests from students, colleagues or stakeholders from across the School.
- Liaise across the team to prepare complex reports to inform review, planning and decision-making.
- Manage Digital Experience & Product Design resources in the realms of development, transition, and transformation.
Who we are looking for
- Proven experience of leading and managing multi discipline teams.
- Experience of hands-on delivery in agile and waterfall methodologies in various roles.
- Understanding of domain architectures (Business, Application, Data, Technology).
- Awareness of current trends in technology (e.g. cloud).
- Good communication skills and the ability to break down technical issues and explain them in layman’s terms.
- Professional qualifications for Business Analysis like BCS or IIBA is mandatory.
- Professional qualifications for User experience design (Cx/Ux) is desirable.
- Professional qualification or equivalent experience of product design and product management is desirable.
- Experience using UML and BPMN notation is desirable.
- Knowledge of business process optimization techniques like Lean and Six sigma and some experience in AI for process automation is highly desirable.
Why London Business School
London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
What you can expect from us
- Generous annual leave of 27 days plus extra between Christmas and New Year
- Generous pension package, 14.5% employer and 6.1% employee contribution (in return for employee enrolment and contribution)
- Free onsite gym and swimming pool
- Amazing range of professional development to support your career path
- Enhanced cycle to work scheme
- Wellbeing offering to support your physical, mental and financial health
- Up to 5 days volunteering leave or parent /carer emergency leave
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.
Closing Date – 5th February 2024
London Business School
