Business Analyst

The Business Analyst will work on prioritised projects, to be agreed with the Head of Value Enablement, to secure project outcomes, including, gathering requirements, assessing business impact, considering and agreeing with relevant business representatives’ key outcomes and solutions and implementing those outcomes.
They will work side-by-side with representatives from Group functions, members of the Value Enablement team, developers and members of the business to assist with capturing requirements and helping shape and implement solutions.

The Business Analyst will be expected to be able to manage multiple projects in parallel.
The Business Analyst must have a strong problem-solving mind-set, avoiding work-arounds in favour of quality, long lasting solutions.

Compensation package

Hyrbrid working 1 day in the office, 4 days remote,Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years’ service and to 27 after 10 years’ service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan*, Gym Flex

Key Accountabilities

• Acting as key point of contact on business projects where UK&I IT support for the project is required
• Analysing project requirements and business processes and systems to help recommend changes to maximise our ability to meet goals and objectives.
• Maintain a backlog of projects and requirements, and prioritise to deliver projects on time
• Build relationships with stakeholders.
• Create any documentation in order to enable the development of the required solution using the most appropriate tools
• Perform any other duties as assigned with accountability and responsibility defined prior to the commencement of these duties.
• Support testing throughout project lifecycle.
• A flexible approach is required and out of hours working is expected to support business as usual activities or project deadlines.

Working Hours

Monday - Friday this role is fuolly remote

Essential Skills and Attributes:

• You will have a good breadth of Legal sector business knowledge
• You will have experience of working within IT or within business projects
• You will be a self-starter with a strong work ethic that can work with limited supervision.?
• You should have a strong client focus and consistent track record of delivering to user needs?
• You will need to be a skilled problem solver and have good research skills; a key requirement for this role is being able to deconstruct problems into constituent parts to come to the best solution.?
• Excellent communication skills both written and verbal are also a requirement.??
• You will have excellent time management skills, able to balance competing project requirements, and prioritise appropriately
• You will have an open and expansive approach, willing and able to interact internally and externally and at all levels within the company, and have strong verbal communication and listening skills.?
• You will show a highly committed attitude and be a good team player, with the ability to build relationships with others?
• Commercial awareness is ideal but not essential

Required Soft Skills:
You must:

• Be self-motivated with a strong work ethic that can work with limited supervision.
• Have the ability to adapt to a rapidly changing environment, ability to think 'on their feet’ and learn quickly.
• Have excellent communication and interpersonal skills, calm under pressure & sound judgement in complex situations.
• Be co-operative, collaborative, and work toward common goal with others.
• Have good organisational and planning skills, with good time management.
• Have excellent verbal and written communication skills with the ability to articulate complex ideas in a clear and concise manner
• Have the ability to work under pressure and prioritise effectively, working on multiple tasks at the same time.
• Be competent user of IT with good working knowledge of Microsoft packages and confident in embracing new technology.
• Be organised, proactive and confident self-starter.
• Show a highly committed attitude.
• Be methodical and accurate, showing great attention to detail
• Demonstrate teamwork - Contributes actively to an environment in which colleagues work cooperatively with each other.
• Demonstrate Agile - Experience of Agile Scrum methodology.

You must also:

• Have the ability to build relationships at all stakeholder levels including business and IT staff, vendors and third party service providers.
• Be a good problem solver with proven ability to diagnose and resolve issues.
• Have exceptional prioritisation and problem solving skills

Values
Our culture is focussed on making Davies sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
We are connected
We are dynamic
We are innovative
We succeed together