We’re working with a leading technology company, based in Chorley, looking for a Business Analyst with around 3+ years BA experience within a SaaS business, ideally in an ERP or Supply Chain environment. Hybrid working (2 or 3 days per week in office)
Working simultaneously on a number of short term projects, as a Business Analyst you will collaborate with customers and various internal stakeholders to better understand business needs, analyse processes, identify gaps and define solutions that meet customers’ requirements.
- Requirement gathering: elicit information from customers and internal stakeholders to understand and document customer requirements, holding interviews and running workshops with senior customer stakeholders
- Process mapping: Model current and future business processes to identify areas of improvement and optimization
- Documentation: create detailed documentation including functional specifications, process flows and user stories
- Testing: on the basis of project documentation, develop testing strategies and create test scenarios for user acceptance testing
- Training: delivering end-user training sessions
What are we looking for?
- Minimum 3 years previous Business Analyst experience in a SaaS business (preferably in ERP and or supply chain environments)
- Excellent communication skills and the ability to drive conversations and projects with senior stakeholders
- Analytical skills with the ability to dive into technical details and prioritise tasks accordingly
- Technical problem solving, able to digest and present technical concepts to business users
- Flexibility and good time management, someone who can thrive in an environment where multiple priorities from customers and internal stakeholders might compete for your time and focus
- A solution oriented mindset is critical. Someone able to focus on finding practical solutions, sometimes in complex business environments, in line with predefined scope and budgets.
- Proficiency MS Office packs and other tools like Miro, LucidChart, Tableau e tc.