Business Analyst Education Sector

Business Analyst (Education Sector)

Rate - £550 a day

Duration - 6 Months initially

Location - London (Hybrid)

Ir35 - Outside IR35

As a Senior Business Analyst you will be part of our clients Target Operating Model (TOM) Programme and also engage in other activities such as Student Experience and Continuous Improvement programmes. You will use high level analytical, process and service design skills in a varied environment, and the ability to work at pace and under your own initiative is essential.

You will work with internal stakeholders, professional service teams, internal IT and BI resources to support the design of our clients Target Operating Model. You will deliver process maps and other appropriate artefacts to support the programme's success.

Key Responsibilities

• Taking business users through a structured engagement process to deliver required change
• Business Analysis tasks and projects, in particular process mapping and working with business users to extract business and functional requirements using techniques such as interactive design sessions, SME Interviews, and requirements workshops.
• Use a range of tools and techniques including Lean, Systems Thinking, Business Analysis and Business Process Reengineering to identify improvements in customer experience and reductions in cost
• Reviewing services/ processes on your own, as part of a team or leading a workstream
• Identify and analyse problems and issues that may affect the successful adoption of change initiatives.
• Demonstrable experience of implementing operational improvements/improving services and processes in the public or private sector services industry (e.g local and central government, utilities, financial services industry police and justice, and social care)
• Understand, explain and present complex business problems, at all levels of the organisation, in a persuasive and convincing manner, including bridging the gap between business user and technical design/development teams.
• Liaison with business stakeholders in order to elicit, analyse, communicate and validate requirements and processes.
• Quantifying benefits, and seeking out/tackling issues that will prevent the delivery of business benefits
• Apply proven communication, analytical, and problem-solving skills responsible for ensuring that the programme's plans and objectives are achieved.
• Liaise with other Business Analysts, Business Architect and Project Managers to understand and manage project dependencies, to plan analysis work and highlight risks and issues.
• Participate in and facilitate project team and business meetings.
• Building client capability through joint working, delivering training, and coaching/ mentoring
• Ability to understand, explain and present complex business problems, at all levels of the organisation, in a persuasive and convincing manner
• Must have excellent communication skills (oral and written) and able to develop strong relationships with stakeholders, clients and colleagues.
• Experienced user of process modelling tools (e.g. Microsoft Visio), and Microsoft Office tools Excel, Word and PowerPoint.
• Confident with Data Analysis e.g. for root cause analysis, or requirements prioritisation and business case development